← Customer 19845435

#17306 Ticket Number 17305

Resolved Created Jul 8, 2021, 2:56 PM Resolved Sep 16, 2021, 12:25 AM

System (internal) Jul 8, 2021, 2:56 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/9193759/convert

Check-in (internal) Jul 8, 2021, 2:56 PM

Hi Peet, I allow the Google prompt to “see” MacOS so when I did that my email came into Mail again. So, I may have fixed the problem although I’m still not sure why it happened in the first place so you might still want to check for security purpose. I just wanted to let you know my Mail was receiving emails again. Thanks.

Artichoke Support - Peet (internal) Sep 16, 2021, 12:25 AM

Ha! Again, didn't see this one! I'l change up the auto-reply on these to make sure that if this email gets used it responds with a Thanks for your inquiry. If you're asking for support make sure that it gets submitted to [email protected]! cheers.peet