← Customer 19845435

#17305 Mail and google help.

Resolved Created Jul 8, 2021, 2:50 PM Resolved Sep 16, 2021, 12:25 AM

System (internal) Jul 8, 2021, 2:50 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/9193697/convert

Check-in (internal) Jul 8, 2021, 2:50 PM

HI Peet, I hope you are well and enjoying many summer beers (?). Say, I seem to have done something to create a mess with my Mail and google. Firstly, I haven’t gotten Mail on the Mac since July 1. Secondly, Google seems to think my account was breached or accessed from another device and it wants to be added to my “new Mac”. I did do a transaction purchase and perhaps somehow hooked up with Google more than I wanted but I’m not sure. I really liked things the way we had it set up. Would you please take a look to see what I did and to be sure there isn’t some type of security issue? Thank you. Jan