#13164 Payment

Resolved Created Apr 21, 2021, 1:02 PM Resolved Apr 22, 2021, 4:35 PM

System (internal) Apr 21, 2021, 1:02 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/8308519/convert

Check-in (internal) Apr 21, 2021, 1:02 PM

Hi Peet. I tried to pay my monthly invoice this morning and it processed before I got all the numbers in. Now it says I have to contact you before paying. Could you reset it. Also, which email is the best one to get you? I gave 3 and don’t know which is correct. Cathy Cathy Kahnle PO Box 458 Kila, MT 59920

Artichoke Support - Peet (internal) Apr 22, 2021, 4:35 PM

Hey Cathy, I logged in as you and I think you should be able to just try the payment again. Attached is a screen shot of what I saw. I think all you need to do is retry the payment by hitting the green Pay Now button. That said, I think I have the ability to store your CC so it can just run automagically for you. But I think it needs to be entered on my end. Feel free to give me a call if you want to give that a go! Hope all is well. Peet