← Customer 13179878

#9802 Just seeing what happnes with a ticket

Resolved Created Feb 22, 2021, 8:08 PM Resolved Mar 11, 2021, 2:11 AM
Artichoke Support - Peet (internal) Feb 22, 2021, 8:08 PM
Neat ticket and attachments Attachments Screenshot_g45tsjbz.jpeg
Artichoke Support - Peet (internal) Feb 22, 2021, 8:08 PM
############ System Information ############ Host Name: AC-WINMINI OS Name: Microsoft Windows 10 Enterprise OS Version: Windows 10 Enterprise.2009.19041.1.amd64fre.vb_release.191206-1406 User Name: peet User Domain: PEETINC Role: MemberWorkstation Domain Member: True System Uptime: 12 Days 22 Hours 15 Minutes 09 seconds ############ Hardware Information ############ System Manufacturer: Dell Inc. System Model: OptiPlex 7070 System Serial: BYR7B03 System Architecture: x64 Chassis Type: Desktop Pagefile Size: 4096MB Processor Count: 6 ############ Network Information ############ Public IP: 69.144.217.90 %%%%%%%% Adaptors %%%%%%%% Name: Ethernet Type: Ethernet Model: Intel(R) Ethernet Connection (7) I219-LM Macaddress: E4:54:E8:75:CC:CD Speed: Adapter not connected and adapter status Down State: Down Gateway: DNS Suffix: DHCP Server: IPv4 Addresses: - 169.254.34.92 IPv6 Addresses: - fe80::4d7f:1347:f8f7:225c%17 ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Name: Local Area Connection* 2 Type: Wireless80211 Model: Microsoft Wi-Fi Direct Virtual Adapter #3 Macaddress: AC:67:5D:14:15:F5 Speed: Adapter not connected and adapter status Down State: Down Gateway: DNS Suffix: DHCP Server: IPv4 Addresses: - 169.254.204.30 IPv6 Addresses: - fe80::b1d1:6f2c:11c5:cc1e%11 ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Name: Local Area Connection* 3 Type: Wireless80211 Model: Microsoft Wi-Fi Direct Virtual Adapter #4 Macaddress: AE:67:5D:14:15:F4 Speed: Adapter not connected and adapter status Down State: Down Gateway: DNS Suffix: DHCP Server: IPv4 Addresses: - 169.254.2.144 IPv6 Addresses: - fe80::7c89:4d20:c6f1:290%7 ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Name: Wi-Fi Type: Wireless80211 Model: Intel(R) Wireless-AC 9560 160MHz Macaddress: AC:67:5D:14:15:F4 Speed: 47.6837158203125 MB/s State: Up Gateway: 10.10.100.254 DNS Suffix: peetinc.com DHCP Server: IPv4 Addresses: - 10.10.100.114 IPv6 Addresses: - fe80::98cf:9e11:f4ed:c043%8 ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Name: Bluetooth Network Connection Type: Ethernet Model: Bluetooth Device (Personal Area Network) Macaddress: AC:67:5D:14:15:F8 Speed: 0.357627868652344 MB/s State: Down Gateway: DNS Suffix: DHCP Server: IPv4 Addresses: - 169.254.148.234 IPv6 Addresses: - fe80::5511:2b21:b8c:94ea%4 ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Name: Ethernet 2 Type: Ethernet Model: Kerio Virtual Network Adapter Macaddress: 44:45:53:54:4F:53 Speed: 0 MB/s State: Down Gateway: DNS Suffix: DHCP Server: IPv4 Addresses: - 169.254.30.57 IPv6 Addresses: - fe80::1d13:b17f:4b33:1e39%18 ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Name: Loopback Pseudo-Interface 1 Type: Loopback Model: Software Loopback Interface 1 Macaddress: Speed: 128 MB/s State: Up Gateway: DNS Suffix: DHCP Server: IPv4 Addresses: - 127.0.0.1 IPv6 Addresses: - ::1 ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Name: vEthernet (Default Switch) Type: Ethernet Model: Hyper-V Virtual Ethernet Adapter Macaddress: 00:15:5D:4D:8E:A3 Speed: 1192.09289550781 MB/s State: Up Gateway: DNS Suffix: DHCP Server: IPv4 Addresses: - 172.30.128.1 IPv6 Addresses: - fe80::b41f:bb4a:dcaf:aa12%42 ~~~~~~~~~~~~~~~~~~~~~~~~~~~
Artichoke Support - Peet (internal) Feb 22, 2021, 8:08 PM
ITSP Information Note Affected User: Peet McKinney [email protected] Agent Name: AC-WINMINI Agent ID:887dd4ca-3eaf-482f-8198-9e37df69d585 ITSP Ticket ID: 7ab2035b-c2e5-42e1-a7a0-01aef8749508