#8220 I added a new user and the printer isn't mapping.

Subject: I added a new user and the printer isn't mapping. Description: Hey Sir! I added in a new user and the printers aren't mapping. I'd also like to change the mapping of that, remove one of them, and I can't figure out where that is. Where are those printer mapping at?

Assigned Contact Info: Name: Email: Phone: =========================== Customer Entered Contact Info: Name: Josh Rahl Email: [email protected] Phone: 208-241-7404

The scripts live in PolicyPak Cloud (Windows Group Policy without Active Directory). That one's under my management. I looked at FBLD-South and the printers just are not adding regardless. I'm bouncing FBLD-North to check if that's all it is ... that seems to allow FBLD-Worksheet to connect, FBLD-PrinttoFile is not connecting and FBLD-Enclosure doesn't seem to exist anymore? It looks as though there have been some changes with the drivers for the HP printer on FBLD-North. I'm going to step back before I break something in your stack by "fixing" it. The key question here is can you browse to \\FBLD-North, right click on the printer and choose connect and have the printer connected? If so the login scripts should work and there's a problem with the login script. If not then there's a problem at the printer connection level ... Scripts are as follows: remove-printer -ConnectionName \\FBLD-North\FBLD-PrinttoFile add-printer -ConnectionName \\FBLD-North\FBLD-PrinttoFile remove-printer -ConnectionName \\FBLD-North\FBLD-Enclosure add-printer -ConnectionName \\FBLD-North\FBLD-Worksheet remove-printer -ConnectionName \\FBLD-North\FBLD-Enclosure add-printer -ConnectionName \\FBLD-North\FBLD-Enclosure Give me a call when you're in.

Just a note or two on what we did here: The existing printer on FBLD-North was replaced and the driver was changed to Universal and is working as expected. The FBLD-PrinttoFile printer was not mapping correctly, but changing it's driver over to HP Universal took care of the issue. FBLD-Enclosure was removed as a printer and the functionality is now handled within IRIS. The FBLD-Printers scripts now apply as follows: if ( Test-Connection -BufferSize 32 -Count 1 -ComputerName FBLD-North -Quiet ) { remove-printer \\FBLD-North\FBLD-PrinttoFile add-printer -ConnectionName \\FBLD-North\FBLD-PrinttoFile } if ( Test-Connection -BufferSize 32 -Count 1 -ComputerName FBLD-North -Quiet ) { remove-printer \\FBLD-North\FBLD-Worksheet add-printer -ConnectionName \\FBLD-North\FBLD-Worksheet } remove-printer \\FBLD-North\FBLD-Enclosure This will remove and recreate prints at login if FBLD-North returns a ping. That way you shouldn't be in a situation where the printers are "gone" because FBLD-North is offline, but you'll also end up with the current driver for everyone. Thanks for testing. Cheers.Peet