← Customer 15616992

#6128 Superior Office moving locations

Resolved Created Sep 22, 2020, 4:49 PM Resolved Mar 11, 2021, 2:18 AM
System (internal) Sep 22, 2020, 4:49 PM 
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Check-in (internal) Sep 22, 2020, 4:49 PM 
Good morning, Can you please let me know what we’ll need to plan on doing to move the Superior office to the new location? They would like to move by October 1st. Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710
Peet McKinney (internal) Sep 22, 2020, 7:05 PM 
I need a survey of the new location to know what's available for wired networking. If it's not adequate, we'll need to either pull wire or invest in wireless solutions. We'll need Internet with a static IP. If Blackfoot is providing the network, you'll want to ask them to have their modem in bridge mode. The router will need to be reconfigured (if there's a change in IP). The switch, router and wifi will need to be relocated and connected to the network. The computers and printers will need to be relocated and connected to the network. It's likely that I'll need to visit, but it may not be necessary. Do you have a floor plan and network map for the new location? Cheers.Peet
customer-reply (internal) Sep 22, 2020, 7:10 PM 
I have pictures, but not the floor plan at this point. I can ask about that. I assume that wiring should not be an issue, it used to be a bank and there are several ports in many areas. I was thinking you would probably have to make a trip up there as well. Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 From: Peet McKinney  Reply-To: Peet McKinney  Date: Tuesday, September 22, 2020 at 1:05 PM To: Susan Cloninger  Subject: Superior Office moving locations (message id: 32376878)
Peet McKinney (internal) Sep 22, 2020, 7:13 PM 
Could you attach said pictures or put them somewhere I can reach on Human? Do you have pictures of the wiring closet? Cheers.Peet
customer-reply (internal) Sep 22, 2020, 7:15 PM 
Network Admin > Superior Office 8-2020 Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 From: Peet McKinney  Reply-To: Peet McKinney  Date: Tuesday, September 22, 2020 at 1:14 PM To: Susan Cloninger  Subject: Superior Office moving locations (message id: 32376878)
Peet McKinney (internal) Sep 22, 2020, 7:20 PM 
Crazy big. Any chance someone could get a picture of the Network closet? i.e. the place where all the network/phone jack's terminate? Cheers.Peet
customer-reply (internal) Sep 23, 2020, 2:34 PM 
Here’s what Tamera sent me. Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 [Image] [Image] [Image] From: Peet McKinney  Reply-To: Peet McKinney  Date: Tuesday, September 22, 2020 at 1:20 PM To: Susan Cloninger  Subject: Superior Office moving locations (message id: 32376878)
Peet McKinney (internal) Sep 23, 2020, 4:48 PM 
Won't win any photography awards, but as long as thos cables runing to that black rack are not broken anywhere, it should be a really simple move ... providing that there is a jack everywhere you want a device. I'll need to know if you have places that only have one ethernet running to them that will need more than one jack, i.e. a place where two printers and one computer all need to be online, but just one jack. Cheers.Peet