← Customer 15616992

#5944 New user access

Resolved Created Aug 21, 2020, 8:52 PM Resolved Aug 26, 2020, 6:02 PM
System (internal) Aug 21, 2020, 8:52 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/5958862/convert
Check-in (internal) Aug 21, 2020, 8:52 PM
Hi Peet, Can you please setup Lina Lalonde as a user for CCPM so she can access some of the sharepoint files? Please let me know. Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710
Peet McKinney (internal) Aug 21, 2020, 9:03 PM
Done and done. The password is in 1Pass ... please take the time to giggle at it :D Cheers.Peet
customer-reply (internal) Aug 24, 2020, 3:44 PM
I’m still not able to get her logged in, please advise. Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 From: Peet McKinney  Reply-To: Peet McKinney  Date: Friday, August 21, 2020 at 3:03 PM To: Susan Cloninger  Subject: New user access (message id: 30432955)
Peet McKinney (internal) Aug 24, 2020, 10:59 PM
Logged in where/how? What service(s) are you trying to set up for her? On which computer. (Sorry I missed this this morning) Cheers.Peet
customer-reply (internal) Aug 25, 2020, 2:04 PM
I tried to log her in on login.microsoftonline.com to get her to the Sharepoint for Cedar Creek files. Am I going to the wrong place? Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 From: Peet McKinney  Reply-To: Peet McKinney  Date: Monday, August 24, 2020 at 5:00 PM To: Susan Cloninger  Subject: New user access (message id: 30432955)
Peet McKinney (internal) Aug 25, 2020, 4:04 PM
So sorry, that looks to have been a weird password sync issue. I've logged in as her now. You're definitely not going to the wrong place, though I think it's much easier to remember portal.office.com ... Cheers.Peet
customer-reply (internal) Aug 25, 2020, 7:59 PM
Thank you! Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710 From: Peet McKinney  Reply-To: Peet McKinney  Date: Tuesday, August 25, 2020 at 10:04 AM To: Susan Cloninger  Subject: New user access (message id: 30432955)