← Customer 15616992

#5933 Fwd: Email issue

Resolved Created Aug 20, 2020, 3:15 PM Resolved Aug 20, 2020, 6:55 PM
System (internal) Aug 20, 2020, 3:15 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/5946192/convert
Check-in (internal) Aug 20, 2020, 3:15 PM
Sent from my handheld Begin forwarded message: From: Tamera Clemts  Date: August 20, 2020 at 8:49:13 AM MDT To: peet mckinney  Subject: Email issue  Good Morning Peet, I know your busy, but I have been trying to get the outlook on the maintenance PC up and running and it just gives me an error message. I don’t know if you can remote onto it and get it set up or if you can send me a walkthrough and I can try it. I know the email for our maintenance crew is [email protected], and the PW is senator-chugs-cold-beer. None of it is working. Should be PC #2 Tamera Clemts Lease up Technician Cedar Creek Property Management, LLC. 406-822-4251 [email protected]
Peet McKinney (internal) Aug 20, 2020, 6:55 PM
Tamera, Happy to help! Got the cleared up for you, but you can never email, txt or otherwise transmit passwords insecurely. So I've had to change the maint user's password. I've updated the password in the secure password manager shared with Susan and I'm calling now to see if you're available to take it over the phone. Please do direct support requests to [email protected]. It helps make sure they don't get lost in my personal email. Cheers.Peet
Peet McKinney (internal) Aug 20, 2020, 7:00 PM
Susan, Just letting you know that I've got this one worked out for Tamera, but I had to reset the maint@cedarcreek password because it was transmitted in email. The new password is up-to-date in 1pass. Cheers.Peet ---- Good Morning Peet, I know your busy, but I have been trying to get the outlook on the maintenance PC up and running and it just gives me an error message. I don’t know if you can remote onto it and get it set up or if you can send me a walkthrough and I can try it. I know the email for our maintenance crew is [email protected], and the PW is senator-chugs-cold-beer. None of it is working. Should be PC #2 Tamera Clemts Lease up Technician Cedar Creek Property Management, LLC. 406-822-4251 [email protected]