← Customer 20253224

#5596 Teams Login issues

Resolved Created Jun 4, 2020, 8:33 PM Resolved Jun 5, 2020, 12:34 AM
System (internal) Jun 4, 2020, 8:33 PM 
Ticket split off from 5582
customer-reply (internal) Jun 4, 2020, 8:33 PM 
Peet, I have a conference call tomorrow morning run by Solenis Europe, they are using Microsoft Teams. I tried to open up teams from the Microsoft home office site but it tells me the- [email protected] - does not exist. I am sure I am just doing something stupid. Do you have any suggestions?? Thanks in advance, Mike Kahnle MK Global Consulting LLC [email protected] 406 499 2016 ________________________________ From: Peet McKinney  Sent: Tuesday, June 2, 2020 1:11 PM To: Mike Kahnle  Cc: [email protected]  Subject: If you get this ... (message id: 26115670)
Peet McKinney (internal) Jun 4, 2020, 8:33 PM 
I just logged into your teams on the new laptop and [email protected] did work without issue. Not sure what you're seeing. Perhaps theres a space or something when you type the username?
System (internal) Jun 4, 2020, 8:33 PM 
End of history from 5582
Peet McKinney (internal) Jun 4, 2020, 8:34 PM 
As an aside, reply to this email about anything to do with not being able to connect to Teams ...
System (internal) Jun 5, 2020, 12:29 AM 
Ticket split off from 5582
customer-reply (internal) Jun 5, 2020, 12:29 AM 
Okay Peet I tried it again.... I must just be an idiot. I try to sign in and it says "we could not sign you in please try again" normally on the second try a pop up asks for my password, which I enter and then I am asked to verify or to "allow" which I do .... then I get a pop up saying " we could not sign you in please try again" So I suspect its just me doing something stupid. :-( Mike Kahnle MK Global Consulting LLC [email protected] 406 499 2016 ________________________________ From: Peet McKinney  Sent: Thursday, June 4, 2020 2:32 PM To: Mike Kahnle  Subject: If you get this ... (message id: 26115670)
System (internal) Jun 5, 2020, 12:29 AM 
End of history from 5582
Peet McKinney (internal) Jun 5, 2020, 12:34 AM 
Called and got you logged into the Teams Desktop app without too much trouble. Just closing this one, no need to reply.