#4916 Office 365 payment information

Resolved Created Jan 14, 2020, 8:11 PM Resolved Jan 14, 2020, 8:32 PM

System (internal) Jan 14, 2020, 8:11 PM

Created from Lead: https://artichoke.syncromsp.com/leads/4498151/convert

Check-in (internal) Jan 14, 2020, 8:11 PM

I’d like to change the payment method used for the monthly subscription for CCPM. I logged in, but it does not show any payment methods for me to update. Thoughts? Susan Cloninger 1801 S. Higgins Missoula, MT 59801 (406) 728-3710

Peet (internal) Jan 14, 2020, 8:32 PM

Took me a second too! https://portal.office.com -> Admin -> Billing -> Products & services -> Office 365 E3 (Nonprofit Staff Pricing) [the only one that has a charge] -> Click "Office 365 E3 (Nonprofit Staff Pricing)" or the "More actions available on details page" -> The AE ending in 1028 is there to be edited. Cheers.Peet