← Customer 13117602

#37855 Viewing Images in Bancpac

New 2 Normal Created Apr 13, 2026, 9:42 PM
Check-in (internal) Apr 13, 2026, 9:42 PM

Hi Peet,

 

Hamilton cannot view check images in Bancpac. We have gone back and forth with FIS a few times and verified he is set up correctly.

 

I have verified these things below twice, but maybe I am missing something? Would you mind looking this week sometime? Hamilton is here from 10-4 and takes an hour lunch around noon.

 

1. Confirm the workstation has the Microsoft Edge Webview2 runtime installed.

This one I don’t see in control panel, but I do see here - C:\Program Files (x86)\Microsoft\EdgeWebView\Application


2. Set Microsoft Edge as the default browser on the workstation.

I feel like im confident in this one.


3. Configure the Edge browser to run in Internet Explorer mode.

Pretty sure I did this.

 

 

Thanks,

Emilie

 

EMILIE J. JOHNSTON
Chief Operations Officer and Executive Vice President

Phone: 406.829.2662 |  Fax: 406.829.2355

[email protected]

www.bankofmontana.com

125 Bank Street, Suite 100

Missoula, MT 59802

NMLS #922126