#37533 New iPad Pro not installing Mosyle Business app

Customer Reply Created Mar 13, 2026, 3:31 PM

Check-in (internal) Mar 13, 2026, 3:31 PM

Hi Peet,

We have a new iPad that has enrolled successfully, however Mosyle Business is not installing. When I looked at the Device Information and Apps, it shows “Error” next the this app in the list. What do I need to do to get this to install?

HRC-KateJerrimYbarra-iPad

Let me know, thanks!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Thank you.