#37484 PDF-XChange Updater (TrackerUpdate.exe) - UAC Authorization Requested

Resolved 2 Normal Created Mar 9, 2026, 9:48 PM Resolved Mar 12, 2026, 3:28 PM

System (internal) Mar 9, 2026, 9:48 PM

Admin Portal Link
https://msp.autoelevate.com/requests/81564f53-349d-4e75-82df-7a2119658807

General Information
Company Name: Williams Law Firm, PC
Computer Name: WLF-0F33KKQ2601
Logged In User: sean
Privilege Level: Standard User

App Information
Name: PDF-XChange Updater
Description: PDF-XChange Updater
Vendor: PDF-XChange Co Ltd.
Version: 10.8.4.409
Path: C:\ProgramData\PDF-XChange\Updater\TrackerUpdate.exe
File Hash: 233f4ac5d248fff898bc3ec983394aa8f2de2cb7498f88503796e68f8d444340

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Mar 9, 2026, 9:48 PM

0 of 71 Scans Indicate Malware: https://www.virustotal.com/gui/file/233f4ac5d248fff898bc3ec983394aa8f2de2cb7498f88503796e68f8d444340/detection/f-233f4ac5d248fff898bc3ec983394aa8f2de2cb7498f88503796e68f8d444340-1772601249

Started	Ended	Hours	Notes
—	—	0.00h	PDF-XChange Updater: PDF-XChange Updater (C:\ProgramData\PDF-XChange\Updater\TrackerUpdate.exe) was APPROVED by Peet McKinney for this Company.