#37412 LaserPro Workstation Components (OS.WsUpdate.exe) - UAC Authorization Requested

Resolved 2 Normal Created Mar 2, 2026, 9:12 PM Resolved Mar 2, 2026, 9:12 PM

System (internal) Mar 2, 2026, 9:12 PM

Admin Portal Link
https://msp.autoelevate.com/requests/a2be0a68-03b2-4242-9469-2a4746782b36

General Information
Company Name: Bank of Montana
Computer Name: BOM-25L19D3
Logged In User: jpelczar
Privilege Level: Standard User

App Information
Name: LaserPro Workstation Components
Description: Contact:  Your local administrator
Vendor: Finastra International Limited
Version: 3.04.0001
Path: \\bank\hts\CFI\OS.WsUpdate.exe
File Hash: c6d0257a401c499c128da9588f23520e8974c08aa74fc1b9b8a2403ae11c4cc9

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Mar 2, 2026, 9:12 PM

Malware Scan: No Matching Scans Listed

Artichoke Support - Peet (internal) Mar 2, 2026, 9:13 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	LaserPro Workstation Components: Contact: Your local administrator (\\bank\hts\CFI\OS.WsUpdate.exe) was APPROVED by Emilie Johnston for this Computer.