#37375 FW: Traci Bru shared the folder "MT00000111" with you

Created from Lead: https://artichoke.shield.syncromsp.com/leads/40117552/convert

Hi Peet – any thoughts on why I can’t access this folder? Thanks. Hilde

From: Artichoke Consulting <[email protected]>
Sent: Friday, February 27, 2026 1:51 PM
To: Hilde Creek <[email protected]>
Subject: Thanks, we got your information: FW: Traci Bru shared the folder "MT00000111" with you (message id: 106198141)

Sorry to be a pest but I really need to get these documents from our client – can you let me know what I need to do? Thanks!

Hilde

From: Hilde Creek <[email protected]>
Sent: Monday, March 2, 2026 8:16 AM
To: Artichoke Support <[email protected]>
Cc: Hilde Creek <[email protected]>
Subject: RE: Thanks, we got your information: FW: Traci Bru shared the folder "MT00000111" with you (message id: 106198141)

Hi Peet – any thoughts on why I can’t access this folder? Thanks. Hilde

From: Artichoke Consulting <[email protected]>
Sent: Friday, February 27, 2026 1:51 PM
To: Hilde Creek <[email protected]>
Subject: Thanks, we got your information: FW: Traci Bru shared the folder "MT00000111" with you (message id: 106198141)

Hey Peet – Nick was able to access the link but I’m still not able to – any ideas?

From: Hilde Creek <[email protected]>
Sent: Tuesday, March 3, 2026 7:55 AM
To: Artichoke Support <[email protected]>
Cc: Hilde Creek <[email protected]>
Subject: RE: Thanks, we got your information: FW: Traci Bru shared the folder "MT00000111" with you (message id: 106198141)

Sorry to be a pest but I really need to get these documents from our client – can you let me know what I need to do? Thanks!

Hilde

From: Hilde Creek <[email protected]>
Sent: Monday, March 2, 2026 8:16 AM
To: Artichoke Support <[email protected]>
Cc: Hilde Creek <[email protected]>
Subject: RE: Thanks, we got your information: FW: Traci Bru shared the folder "MT00000111" with you (message id: 106198141)

Hi Peet – any thoughts on why I can’t access this folder? Thanks. Hilde

From: Artichoke Consulting <[email protected]>
Sent: Friday, February 27, 2026 1:51 PM
To: Hilde Creek <[email protected]>
Subject: Thanks, we got your information: FW: Traci Bru shared the folder "MT00000111" with you (message id: 106198141)

Hilde,
Not a pest at all! I'm sorry I was sidtracked with other WLF issues. This one is a bit silly, but I understand. back in 2023 Nick's account had a risky behavior flagged, in mid 2025 your account was flagged risky. I reviewd both when they happened, and both were non-issues. I'd never encountered a functional reason to clear the alert until now.

I've cleared both your accounts, and you should be good. But i'm currious if Nick was able to access the data yesterday or before 10AM today. If he could, but you couldn't that doesn't make much sense unless their "Risky User" block is only for "risky users" that have risk signals in the previous 12months or so.

Thanks.Peet

I didn't try until shortly after 10:00 this morning, but was able to access it.

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Tuesday, March 3, 2026 10:40 AM
To: Hilde Creek <[email protected]>
Cc: Nick Pagnotta <[email protected]>
Subject: FW: Traci Bru shared the folder "MT00000111" with you (message id: 106198141)

Nick,

You probably tried right as your "Risky" tag was cleared, but that does indicate that Hilde should be set.

Cheers.Peet

Thanks Peet that worked for me -

From: Artichoke Support - Peet <[email protected]>
Sent: Tuesday, March 3, 2026 10:46 AM
To: Hilde Creek <[email protected]>
Cc: Nick Pagnotta <[email protected]>
Subject: FW: Traci Bru shared the folder "MT00000111" with you (message id: 106198141)