#37343 FIS Authenticator (FIS Authenticator Setup 5.2.0.exe) - UAC Authorization Requested

Resolved 2 Normal Created Feb 24, 2026, 9:03 PM Resolved Feb 24, 2026, 9:03 PM

System (internal) Feb 24, 2026, 9:03 PM

Admin Portal Link
https://msp.autoelevate.com/requests/39481935-7427-425a-b635-9406a34255d3

General Information
Company Name: Bank of Montana
Computer Name: BOM-913X9R3
Logged In User: hmetcalf
Privilege Level: Standard User

App Information
Name: FIS Authenticator
Description: FIS Authenticator
Vendor: [email protected]
Version: 5.2.0
Path: C:\Users\hmetcalf\Desktop\FIS Authenticator Setup 5.2.0.exe
File Hash: 3c4bd650a6ef87542f7ff83a5245f5e039f84454a3adcf5e9a4709ea55cbdcad

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Feb 24, 2026, 9:03 PM

0 of 48 Scans Indicate Malware: https://www.virustotal.com/gui/file/3c4bd650a6ef87542f7ff83a5245f5e039f84454a3adcf5e9a4709ea55cbdcad/detection/f-3c4bd650a6ef87542f7ff83a5245f5e039f84454a3adcf5e9a4709ea55cbdcad-1770440521

Artichoke Support - Peet (internal) Feb 24, 2026, 9:03 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	FIS Authenticator: FIS Authenticator (C:\Users\hmetcalf\Desktop\FIS Authenticator Setup 5.2.0.exe) was APPROVED by Emilie Johnston for this Computer.