← Customer 13117602

#37342 Microsoft Windows Operating System (Explorer.EXE) - UAC Authorization Requested

Resolved 2 Normal Created Feb 24, 2026, 9:01 PM Resolved Feb 24, 2026, 9:01 PM
System (internal) Feb 24, 2026, 9:01 PM 
Admin Portal Link
https://msp.autoelevate.com/requests/cd94ddc7-37d1-40c0-8878-5c53054fc0d7

General Information
Company Name: Bank of Montana
Computer Name: BOM-913X9R3
Logged In User: hmetcalf
Privilege Level: Standard User

App Information
Name: Microsoft Windows Operating System
Description: Windows Explorer
Vendor: Microsoft Corporation
Version: 10.0.26100.7840
Path: C:\WINDOWS\Explorer.EXE
File Hash: d640e51752086b25f9afa1b181091cd0d4d30c98ba2c10e165d000a678b07a93

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True
Artichoke Support - Peet (internal) Feb 24, 2026, 9:01 PM 
0 of 51 Scans Indicate Malware: https://www.virustotal.com/gui/file/d640e51752086b25f9afa1b181091cd0d4d30c98ba2c10e165d000a678b07a93/detection/f-d640e51752086b25f9afa1b181091cd0d4d30c98ba2c10e165d000a678b07a93-1771960948
Artichoke Support - Peet (internal) Feb 24, 2026, 9:01 PM 
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.