← Customer 14024013

#37308 Brantley's old email

Customer Reply Created Feb 20, 2026, 11:37 PM
System (internal) Feb 20, 2026, 11:37 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/39915778/convert
Check-in (internal) Feb 20, 2026, 11:37 PM

Hi Peet,

 

Can we do an email for Brantley’s old email address [email protected] stating his new address so we can shut the old one down soon?  He seems to think that emails just get forwarded to the CM email and I guess I thought that it already was shut down.

 

Thanks!

 

Liz Scaggs

Operations Manager

406-541-9000

 

A blue and black logoDescription automatically generated

 P.O. BOX 9079

 MISSOULA, MT 59807

 

 

 

Artichoke Support - Peet (internal) Feb 23, 2026, 7:30 PM
I just want to make sure that I'm on the same page here ..  [email protected] currently forwards to [email protected] ... Brantley's email is configured to send from [email protected] and recieve both [email protected] and [email protected]. This is not the expected implementation.

You would like [email protected] to not be delivered to any mailbox, but to have an auto reply to contact a different address ([email protected])? Or to have the emails silently forwarded to [email protected] with no feedback to the sender?

Thanks.Peet
customer-reply (internal) Feb 23, 2026, 7:42 PM
I would like an auto reply stating that this email is not being monitored and to please contact [email protected] for any service requests, guest inquiries, and all billing. After a while I would like to shut this email off so there is no confusion.

[@Brantley Cooper](mailto:[email protected]) I need you to make sure you do not have any logins attached to this email anymore. We need to clean things up.

Thanks Peet,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, February 23, 2026 12:30 PM
To: Liz Scaggs <[email protected]>
Subject: Brantley's old email (message id: 105261024)
Artichoke Support - Peet (internal) Feb 23, 2026, 7:47 PM
Will do. Could you please provide the text of the autoreply. I do not want to word it incorreclty.

Cheers.Peet
customer-reply (internal) Feb 23, 2026, 8:02 PM
Thank you for your message. This email address is no longer being monitored; please submit all guest inquiries, billing, and maintenance requests [email protected].

We appreciate your business and look forward to speaking with you.

The Aurora Team

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, February 23, 2026 12:47 PM
To: Liz Scaggs <[email protected]>
Cc: [email protected]
Subject: Brantley's old email (message id: 105261024)