#37263 Filemaker host not found

Customer Reply Created Feb 17, 2026, 4:32 PM

System (internal) Feb 17, 2026, 4:32 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/39827226/convert

Check-in (internal) Feb 17, 2026, 4:32 PM

I’m STILL working on getting this new computer setup for Jess (jlh). Now it can’t find the Filemaker host even when I try to manually put it in. It is “allowed” on the Local Network.

Please advise.

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

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Artichoke Support - Peet (internal) Feb 17, 2026, 9:30 PM

This one hurt my brain. I think it comes down to having more than one verson of filemaker on the machin. I redid logic on Managed Software Center and now ony the most recent version of FMP that the computer supports will install. It doesn't remove old versions, but it doe make sure to not re install them .

So i removed filemaker. restarted. reinstalled from MSC.app and it propmted again and worked under hrcadmin.

Cheers.Peet

customer-reply (internal) Feb 17, 2026, 10:02 PM

Thank you!!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, February 17, 2026 at 2:30 PM
To: Susan Cloninger <[email protected]>
Subject: Filemaker host not found (message id: 105107743)

customer-reply (internal) Feb 17, 2026, 10:32 PM

I still can’t get it to work on her username. I feel like maybe I clicked something wrong and it doesn’t like her now. It works under my username.

Should I just delete her and start fresh?

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From: Susan Cloninger <[email protected]>
Date: Tuesday, February 17, 2026 at 3:02 PM
To: Artichoke Support - Peet <[email protected]>
Subject: Re: Filemaker host not found (message id: 105107743)

Thank you!!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, February 17, 2026 at 2:30 PM
To: Susan Cloninger <[email protected]>
Subject: Filemaker host not found (message id: 105107743)