← Customer 13160449

#37190 My computer is dead

Customer Reply 2 Normal Created Feb 11, 2026, 3:32 PM
System (internal) Feb 11, 2026, 3:32 PM
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Check-in (internal) Feb 11, 2026, 3:32 PM
My computer is not turning on. I've unplugged and plugged back in. I've pushed the power button, I have even held it down for ten full, long, seconds. I'm not sure what happened overnight. Crystal gave it a try as well. Thank you.

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Artichoke Support - Peet (internal) Feb 13, 2026, 12:02 AM
Just noting this was the death of your powersupply. Replaced it yesterday and everything else is in good shape.

Cheers.Peet
customer-reply (internal) Feb 13, 2026, 3:23 PM
Noted, thanks Peet! RIP power supply.

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, February 12, 2026 5:03 PM
To: Kiara Schafer <[email protected]>
Subject: My computer is dead (message id: 104879555)