#37183 Scanner Utility (BRSCUTIL.EXE) - UAC Authorization Requested

Resolved Created Feb 11, 2026, 12:53 AM Resolved Feb 11, 2026, 8:40 PM

System (internal) Feb 11, 2026, 12:53 AM

Admin Portal Link
https://msp.autoelevate.com/requests/6211bbfa-2bd8-4d1c-a502-c3515a7ba16c

General Information
Company Name: Reinhard, CPA
Computer Name: RCPA-JAQUIMICRO
Logged In User: JaquiReinhard
Privilege Level: Administrator

App Information
Name: Scanner Utility
Description: BrScUtil
Vendor: Brother Industries Ltd.
Version: 1, 19, 3, 3
Path: C:\Program Files (x86)\Brother\Brmfl14b\BRSCUTIL.EXE
File Hash: e5e374209c375133d5d2a9215dc3d70b6737105680dc45d41454cdc15a1eaada

Security Check Information
Publisher Cert Verified? False
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Feb 11, 2026, 12:53 AM

1 of 67 Scans Indicate Malware: https://www.virustotal.com/gui/file/e5e374209c375133d5d2a9215dc3d70b6737105680dc45d41454cdc15a1eaada/detection/f-e5e374209c375133d5d2a9215dc3d70b6737105680dc45d41454cdc15a1eaada-1760334398

Started	Ended	Hours	Notes
—	—	0.00h	Scanner Utility: BrScUtil (C:\Program Files (x86)\Brother\Brmfl14b\BRSCUTIL.EXE) was DENIED by Peet McKinney. This ticket may be updated later with additional information as to why the request was DENIED.