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#37143 Splashtop Business (PreVerCheck.exe) - UAC Authorization Requested

Resolved 2 Normal Created Feb 6, 2026, 3:01 PM Resolved Feb 6, 2026, 3:02 PM
System (internal) Feb 6, 2026, 3:01 PM 
Admin Portal Link
https://msp.autoelevate.com/requests/c5a0fb42-e923-47a8-9ca9-98a82d063523

General Information
Company Name: Bank of Montana
Computer Name: BOM-4BJFDY3
Logged In User: ejohnston
Privilege Level: Standard User

App Information
Name: Splashtop Business
Description: Splashtop Business
Vendor: Splashtop Inc.
Version: 3.8.0.4
Path: C:\ProgramData\Splashtop\Splashtop Remote Client for STB\ejohnston\update\unpack3.8.0.4\data\PreVerCheck.exe
File Hash: f7bc1010f078cdaede4841ec25b6553d13130380ae4ed265fe8e4c472fb5f628

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True
Artichoke Support - Peet (internal) Feb 6, 2026, 3:01 PM 
0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/f7bc1010f078cdaede4841ec25b6553d13130380ae4ed265fe8e4c472fb5f628/detection/f-f7bc1010f078cdaede4841ec25b6553d13130380ae4ed265fe8e4c472fb5f628-1770051606
Artichoke Support - Peet (internal) Feb 6, 2026, 3:02 PM 
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.