#37126 Warehouse AGAIN

Customer Reply Created Feb 4, 2026, 11:25 PM

System (internal) Feb 4, 2026, 11:25 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/39408268/convert

Check-in (internal) Feb 4, 2026, 11:25 PM

The warehouse is still having trouble with logging in and the authentication requests. There was a Spectrum service outage over night. Perhaps that was the issue??

Anna & Steve are the only 2 that have reported this so far.

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

Artichoke Support - Peet (internal) Feb 5, 2026, 12:01 AM

I will try to get over there friday to hook the routers up correctly to apply the static IP. But for the time being their new DHCP address is added to the trusted sources, so no MFA in the office.

Cheers.Peet

customer-reply (internal) Feb 5, 2026, 3:09 PM

Thank you so much for working on this!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From: Artichoke Support - Peet <[email protected]>
Date: Wednesday, February 4, 2026 at 5:01 PM
To: Susan Cloninger <[email protected]>
Subject: Warehouse AGAIN (message id: 104609322)