← Customer 35429232

#37125 Avion Apartment Homes - Domain Transfer - Porkbun

Resolved Created Feb 4, 2026, 10:47 PM Resolved Feb 6, 2026, 7:04 PM
System (internal) Feb 4, 2026, 10:47 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/39406317/convert
Check-in (internal) Feb 4, 2026, 10:47 PM

Hi Peet,

 

I hope you’re doing well! I’m reaching out to get your assistance with the domain transfer of liveavion.com. Tomorrow morning, can you please unlock the domain and send us the authorization code (EPP code) from Porkbun? From there we can begin the transfer process to our GoDaddy account.

 

Thank you,

 

Kaley Rafferty| Marketing Director| Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Office: (949) 339-1051 | Cell: (949) 338-8378

[email protected]| www.olympusproperty.com

 

Artichoke Support - Peet (internal) Feb 4, 2026, 11:51 PM
Kaley,

Great to meet you. I spoke with Liz on this and I can get a sub account on porkbun.com with the liveavion.com domain with full admin rights for managing domain records, or I can point the namesevers where ever you need. Let me know which you prefer, and if its the latter, where you'd like the domain's NS records set.

Cheers.Peet
customer-reply (internal) Feb 5, 2026, 12:06 AM
Hi Peet,

Thank you for your quick response here! Because we need this domain to live in our GoDaddy account, I believe the best route here is to give me full access to the sub account with the domain in question and I will transfer it out of Porkbun tomorrow once I have confirmation of the management transition.

Thank you in advance,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Office: (949) 339-1051 | Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, February 4, 2026 3:52 PM
To: Kaley Rafferty <[email protected]>
Cc: ***Marketing Team <[email protected]>
Subject: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

You don't often get email [email protected].[Learn why this is important](https://aka.ms/LearnAboutSenderIdentification)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.
Artichoke Support - Peet (internal) Feb 5, 2026, 12:16 AM
Kaley,
I'm looping Liz in here as I believe the intention is to keep the domain registration with the property owners.

Porkbun accounts have full accces to domain settings, not the ability to unlock or transfer. (https://kb.porkbun.com/article/242-subaccounts-vs-authorized-users). On the plus side, there's no technical requirirement that the registration of the domain needs to be transferred, just that the NS servers be configured correctly at Godaddy and Porkbun.

Cheers.Peet

Hi Peet,

Thank you for your quick response here! Because we need this domain to live in our GoDaddy account, I believe the best route here is to give me full access to the sub account with the domain in question and I will transfer it out of Porkbun tomorrow once I have confirmation of the management transition.

Thank you in advance,
customer-reply (internal) Feb 5, 2026, 12:26 AM
Thank you Peet for the clarification. I’ll wait on[@[email protected]](mailto:[email protected])’s direction here. If we are keeping the domain within Porkbun, I’ll loop in our website provider team to provide you additional instruction on pointing the nameservers and updating the DNS records.

Also looping in[@Sarah Gencarella](mailto:[email protected]) for visibility.

Thank you,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, February 4, 2026 4:17 PM
To: Kaley Rafferty <[email protected]>
Cc: ***Marketing Team <[email protected]>; [email protected]
Subject: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.
customer-reply (internal) Feb 5, 2026, 1:32 AM
Good evening,

The domain should stay with ownership, but you will have full admin access to make any website changes to your discretion.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Kaley Rafferty <[email protected]>
Sent: Wednesday, February 4, 2026 5:26 PM
To: Artichoke Support - Peet <[email protected]>; Liz Scaggs <[email protected]>; Sarah Gencarella <[email protected]>
Cc: ***Marketing Team <[email protected]>
Subject: RE: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

Thank you Peet for the clarification. I’ll wait on[@[email protected]](mailto:[email protected])’s direction here. If we are keeping the domain within Porkbun, I’ll loop in our website provider team to provide you additional instruction on pointing the nameservers and updating the DNS records.

Also looping in[@Sarah Gencarella](mailto:[email protected]) for visibility.

Thank you,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, February 4, 2026 4:17 PM
To: Kaley Rafferty <[email protected]>
Cc: ***Marketing Team <[email protected]>;[email protected]
Subject: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.
customer-reply (internal) Feb 5, 2026, 4:59 AM
Thank you, Liz.[@Artichoke Support - Peet](mailto:[email protected]), if you could proceed with giving me admin access, I would appreciate it.

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Liz Scaggs <[email protected]>
Sent: Wednesday, February 4, 2026 5:33 PM
To: Kaley Rafferty <[email protected]>; Artichoke Support - Peet <[email protected]>; Sarah Gencarella <[email protected]>
Cc: ***Marketing Team <[email protected]>
Subject: RE: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.

Good evening,

The domain should stay with ownership, but you will have full admin access to make any website changes to your discretion.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Kaley Rafferty <[email protected]>
Sent: Wednesday, February 4, 2026 5:26 PM
To: Artichoke Support - Peet <[email protected]>; Liz Scaggs <[email protected]>; Sarah Gencarella <[email protected]>
Cc: ***Marketing Team <[email protected]>
Subject: RE: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

Thank you Peet for the clarification. I’ll wait on[@[email protected]](mailto:[email protected])’s direction here. If we are keeping the domain within Porkbun, I’ll loop in our website provider team to provide you additional instruction on pointing the nameservers and updating the DNS records.

Also looping in[@Sarah Gencarella](mailto:[email protected]) for visibility.

Thank you,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, February 4, 2026 4:17 PM
To: Kaley Rafferty <[email protected]>
Cc: ***Marketing Team <[email protected]>;[email protected]
Subject: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.
customer-reply (internal) Feb 5, 2026, 6:03 PM
Hi Peet,

I hope you’re doing well! I just left you a voicemail. We have confirmed the management transition for Avion Apartment Homes, and I wanted to see where we were with adding me as an admin within Porkbun so that we can complete pointing the nameservers and updating the DNS records.

Thank you,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Kaley Rafferty <[email protected]>
Sent: Wednesday, February 4, 2026 8:59 PM
To: Liz Scaggs <[email protected]>; Artichoke Support - Peet <[email protected]>; Sarah Gencarella <[email protected]>
Cc: ***Marketing Team <[email protected]>
Subject: RE: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

Thank you, Liz.[@Artichoke Support - Peet](mailto:[email protected]), if you could proceed with giving me admin access, I would appreciate it.

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Liz Scaggs <[email protected]>
Sent: Wednesday, February 4, 2026 5:33 PM
To: Kaley Rafferty <[email protected]>; Artichoke Support - Peet <[email protected]>; Sarah Gencarella <[email protected]>
Cc: ***Marketing Team <[email protected]>
Subject: RE: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.

Good evening,

The domain should stay with ownership, but you will have full admin access to make any website changes to your discretion.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Kaley Rafferty <[email protected]>
Sent: Wednesday, February 4, 2026 5:26 PM
To: Artichoke Support - Peet <[email protected]>; Liz Scaggs <[email protected]>; Sarah Gencarella <[email protected]>
Cc: ***Marketing Team <[email protected]>
Subject: RE: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

Thank you Peet for the clarification. I’ll wait on[@[email protected]](mailto:[email protected])’s direction here. If we are keeping the domain within Porkbun, I’ll loop in our website provider team to provide you additional instruction on pointing the nameservers and updating the DNS records.

Also looping in[@Sarah Gencarella](mailto:[email protected]) for visibility.

Thank you,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, February 4, 2026 4:17 PM
To: Kaley Rafferty <[email protected]>
Cc: ***Marketing Team <[email protected]>;[email protected]
Subject: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.
Artichoke Support - Peet (internal) Feb 5, 2026, 8:07 PM
Kaley,

Heres a link to the credentials. The link expires in 7 days. Please verify an account email/backup email and phonenumber and enable 2FA for the account.

https://share.1password.com/s#7FruzyNBHRKV1d1OFA8aHmMlHr0bs2PI-j4XqZ4FeAM

You have full access to setting all domain settings. Once you have the domain configured correctly in GoDaddy, just point it to the nameservers GoDaddy provides. Let me know if you have any issues.

The domain is removed fom the Farran Propert Management 365 Tenant. I'm doing one more delta sync for Gladis's data and we should be set.

Are you the correct contact to share the global admin credentials of the M365 tenant that gladis's email and data and Avion data was migrated into? Once the domain is removed

Thanks.Peet
customer-reply (internal) Feb 5, 2026, 8:32 PM
Hi Peet,

Thank you. I’m working on the domain transfer now. Regarding your question about the M365 account, Quinton Hollis will be the best point of contact. I’ve looped him into this email thread.

Best,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, February 5, 2026 12:08 PM
To: Kaley Rafferty <[email protected]>
Cc: [email protected]; Sarah Gencarella <[email protected]>; ***Marketing Team <[email protected]>
Subject: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.
customer-reply (internal) Feb 5, 2026, 8:37 PM
Hi Peet,

I’ve updated the DNS, and I can confirm that liveavion.com is correctly going to our new website. I’ve just been told by leadership that the decision has been made to officially transfer the domain to our ownership. As of right now, I cannot unlock the domain with my current access level. Can you please proceed with unlocking the domain and sending me the authorization code so that I can transfer it into our GoDaddy account?

[embedded image]

Thank you,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Kaley Rafferty <[email protected]>
Sent: Thursday, February 5, 2026 12:32 PM
To: Artichoke Support - Peet <[email protected]>
Cc: [email protected]; Sarah Gencarella <[email protected]>; ***Marketing Team <[email protected]>; Quinton Hollis <[email protected]>
Subject: RE: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

Hi Peet,

Thank you. I’m working on the domain transfer now. Regarding your question about the M365 account, Quinton Hollis will be the best point of contact. I’ve looped him into this email thread.

Best,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, February 5, 2026 12:08 PM
To: Kaley Rafferty <[email protected]>
Cc: [email protected]; Sarah Gencarella <[email protected]>; ***Marketing Team <[email protected]>
Subject: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.
Artichoke Support - Peet (internal) Feb 5, 2026, 9:56 PM
Kaley,

Please see the "Domain Transfer Auth Code" section of this record.

https://share.1password.com/s#CMuPUGLryjUEnnIUIP1VFJZsVRmmDo8p-eAbkxMmBpg

Cheers.Peet
customer-reply (internal) Feb 5, 2026, 9:56 PM
Thank you for your message! I will in trainings and meetings the remainder of the week, 2/4-2/6, and may be slower to respond to emails during this time. In the meantime, please direct all communication to [email protected], or call/text me on my cell at 216-375-1423 for anything urgent. Thank you in advance for your patience, and have a fantastic rest of your week and weekend!

Sarah Gencarella, CAM | VP of Marketing | Olympus Property
5128 Apache Plume Road, Suite 300, Fort Worth, TX 76109
Office: (817) 505-0660 | Cell: (216) 375-1423
[email protected] | [www.olympusproperty.com](http://www.olympusproperty.com/)
customer-reply (internal) Feb 5, 2026, 11:22 PM
Thank you, I’ve begun the transfer process.

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, February 5, 2026 1:56 PM
To: Kaley Rafferty <[email protected]>
Cc: [email protected]; Sarah Gencarella <[email protected]>; ***Marketing Team <[email protected]>; Quinton Hollis <[email protected]>
Subject: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.
Artichoke Support - Peet (internal) Feb 6, 2026, 12:32 AM
Quinton,

Here is a link to the GA creds for the liveavion.onmicrosoft.com domain. The OTP setup code is stored in the record. This link expires in 7days.

https://share.1password.com/s#iT6hDm0cS4OYy5Gqi0u5JBCJuWKTIms6qsqDOJjY4Fg

I migrated her Her email, onedrive and the Teams/sharepoint data for Avion.

The password for [email protected] is the same as it was for her previous account.

please let me know if you have any questions or issues about or with the liveavion.onmicrosoft.com tenant.

cheers.Peet
customer-reply (internal) Feb 6, 2026, 6:38 PM
Hi Peet,

Happy Friday. I initiated the transfer yesterday; can you please approve the transfer out on your end?

Thank you,

[embedded image](http://www.olympusproperty.com/)

Kaley Rafferty| Marketing Director | Olympus Property

840 Newport Center Dr, Suite 450 | Newport Beach, CA 92660

Cell: (949) 338-8378

[email protected]| [www.olympusproperty.com](http://www.olympusproperty.com/)

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Thursday, February 5, 2026 4:32 PM
To: Kaley Rafferty <[email protected]>
Cc: [email protected]; Sarah Gencarella <[email protected]>; ***Marketing Team <[email protected]>; Quinton Hollis <[email protected]>
Subject: Avion Apartment Homes - Domain Transfer - Porkbun (message id: 104608272)

⚠ - [EXTERNAL EMAIL WARNING] - Be careful with this message. It came from outside of the organization. Don't click links or open any attachments unless you know and trust this sender.
Artichoke Support - Peet (internal) Feb 6, 2026, 7:04 PM
Approved.

Cheers.Peet