#37052 RASplus (setup.exe) - UAC Authorization Requested

Resolved 2 Normal Created Jan 27, 2026, 9:05 PM Resolved Jan 27, 2026, 9:05 PM

System (internal) Jan 27, 2026, 9:05 PM

Admin Portal Link
https://msp.autoelevate.com/requests/7a1d1e07-c0d6-4c1d-a28a-ebf05d59c81a

General Information
Company Name: Bank of Montana
Computer Name: BOM-6V256X3V2
Logged In User: ejohnston
Privilege Level: Standard User

App Information
Name: RASplus
Description: RASplus
Vendor: IDIS
Version: 2.7.1
Path: C:\Users\ejohnston\OneDrive - Bank of Montana\Desktop\setup.exe
File Hash: 132a8b21ab54643804e288bfa4434f3bd92a3358940dc6702ca7ee40ab6eb8d0

Security Check Information
Publisher Cert Verified? False
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Jan 27, 2026, 9:05 PM

1 of 71 Scans Indicate Malware: https://www.virustotal.com/gui/file/132a8b21ab54643804e288bfa4434f3bd92a3358940dc6702ca7ee40ab6eb8d0/detection/f-132a8b21ab54643804e288bfa4434f3bd92a3358940dc6702ca7ee40ab6eb8d0-1713828630

Artichoke Support - Peet (internal) Jan 27, 2026, 9:05 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	RASplus: RASplus (C:\Users\ejohnston\OneDrive - Bank of Montana\Desktop\setup.exe) was APPROVED by Emilie Johnston for this Computer.