← Customer 14024204

#36982 Melio Payments...need help

Customer Reply Created Jan 19, 2026, 8:14 PM
System (internal) Jan 19, 2026, 8:14 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/38795588/convert
Check-in (internal) Jan 19, 2026, 8:14 PM
Peet--

I don't know what's changed, but I had a very easy time paying you via Melio a couple of weeks ago. now when I click on the link to pay online in your emailed invoice, I get this:

[embedded image]

I don't know what I'm supposed to enter here! Sorry...and does this take me to Melio...I'm confused.

Jill

Jill M. Tripp, CFP
Stewart & Associates, PLLC
27 Fort Missoula Rd. Suite #1
Missoula, MT 59804
Ph: 406.541.3733
Secure Upload: https://stewartfinancial.leapfile.net/
System (internal) Jan 19, 2026, 10:13 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/38795588/convert
Check-in (internal) Jan 19, 2026, 10:13 PM
Peet--

I don't know what's changed, but I had a very easy time paying you via Melio a couple of weeks ago. now when I click on the link to pay online in your emailed invoice, I get this:

[embedded image]

I don't know what I'm supposed to enter here! Sorry...and does this take me to Melio...I'm confused.

Jill

Jill M. Tripp, CFP
Stewart & Associates, PLLC
27 Fort Missoula Rd. Suite #1
Missoula, MT 59804
Ph: 406.541.3733
Secure Upload: https://stewartfinancial.leapfile.net/
Artichoke Support - Peet (internal) Jan 19, 2026, 10:26 PM
I'm working to move to new billing, but somwhere on that invoice there should be this link:

https://melio.me/ArtichokeConsulting

Let me know if that's not working.

As an FYI. I'm trying to build out your printer counter for the Fisher. I'll keep you posted.

Peet
customer-reply (internal) Jan 20, 2026, 4:43 PM
Thanks, Peet.

I'll try that other link. Fisher's did send me a link to other Linux software program, but I haven't done anything with it—did I forward it to you? Let me know if I need to do anything, please!

JT

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, January 19, 2026 3:27 PM
To: Jill Tripp <[email protected]>
Subject: Melio Payments...need help (message id: 103954983)