#36951 PDF-XChange Editor (PDFXEdit.exe) - UAC Authorization Requested

Resolved Created Jan 14, 2026, 7:04 PM Resolved Jan 14, 2026, 8:47 PM

System (internal) Jan 14, 2026, 7:04 PM

Admin Portal Link
https://msp.autoelevate.com/requests/c1f31cc7-8fc3-4cfc-bb7e-5d539d68f88b

General Information
Company Name: Stewart and Associates
Computer Name: SA-JBRZ9Y3
Logged In User: HannahSantaCruz
Privilege Level: Standard User

App Information
Name: PDF-XChange Editor
Description: PDF-XChange Editor
Vendor: PDF-XChange Co Ltd.
Version: 10.2.1.385
Path: C:\Program Files\Tracker Software\PDF Editor\PDFXEdit.exe
File Hash: 8639ba15185e8d92a7c72defe5e44e98a2eacf0e82457ea980228829d620794c

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Jan 14, 2026, 7:04 PM

0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/8639ba15185e8d92a7c72defe5e44e98a2eacf0e82457ea980228829d620794c/detection/f-8639ba15185e8d92a7c72defe5e44e98a2eacf0e82457ea980228829d620794c-1762506368

Artichoke Support - Peet (internal) Jan 14, 2026, 8:57 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	PDF-XChange Editor: PDF-XChange Editor (C:\Program Files\Tracker Software\PDF Editor\PDFXEdit.exe) was APPROVED by Peet McKinney for this Company.