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#36942 SmartCall Setup Runtime (SmartCall_2025_12_update_v1_314_1_100.exe) - UAC Authorization Requested

Resolved 2 Normal Created Jan 13, 2026, 11:24 PM Resolved Jan 13, 2026, 11:24 PM
System (internal) Jan 13, 2026, 11:24 PM
Admin Portal Link
https://msp.autoelevate.com/requests/d5814bf8-a86d-45e7-a393-851a74f2620b

General Information
Company Name: Bank of Montana
Computer Name: BOM-6V256X3V2
Logged In User: ejohnston
Privilege Level: Standard User

App Information
Name: SmartCall Setup Runtime
Description: SmartCall Setup Application
Vendor: Fed Reporter, Inc.
Version: 1.314.1.100
Path: C:\Users\ejohnston\OneDrive - Bank of Montana\Desktop\SmartCall_2025_12_update_v1_314_1_100.exe
File Hash: f9d70992508ded66f258a6816e545976a9294b13af2c95cf169882fd5f4c0ee6

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True
Artichoke Support - Peet (internal) Jan 13, 2026, 11:24 PM
0 of 65 Scans Indicate Malware: https://www.virustotal.com/gui/file/f9d70992508ded66f258a6816e545976a9294b13af2c95cf169882fd5f4c0ee6/detection/f-f9d70992508ded66f258a6816e545976a9294b13af2c95cf169882fd5f4c0ee6-1767961744
Artichoke Support - Peet (internal) Jan 13, 2026, 11:24 PM
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.