#36923 RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation
Customer Reply
2 Normal
Created Jan 12, 2026, 3:50 PM
System (internal)
Jan 12, 2026, 3:50 PM
Check-in (internal)
Jan 12, 2026, 3:50 PM
Hi Melissa, The scanner is updating now, let me know if your team has any issues! Thanks, Emilie EMILIE J. JOHNSTON Chief Operations Officer and Executive Vice President Phone: [406.829.2662](tel:406.829.2662) | Fax: 406.829.2355 [[email protected]](mailto:[email protected]) [www.bankofmontana.com](http://www.bankofmontana.com/) 125 Bank Street, Suite 100 Missoula, MT 59802 NMLS #922126 The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. From: Melissa Bordelon <[email protected]> Sent: Wednesday, January 7, 2026 4:03 PM To: Emilie Johnston <[email protected]> Subject: RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation [EXTERNAL - This message was sent from an email outside of Bank of Montana. Please use caution when following links or opening attachments.] Yes Melissa Bordelon Customer Success Manager [embedded image] d: 225.246.8631 From: Emilie Johnston <[email protected]> Sent: Wednesday, January 7, 2026 5:02 PM To: Melissa Bordelon <[email protected]> Subject: RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation Thanks! This needs to be done by Monday, right? Thanks, Emilie EMILIE J. JOHNSTON Chief Operations Officer and Executive Vice President Phone: [406.829.2662](tel:406.829.2662) | Fax: 406.829.2355 [[email protected]](mailto:[email protected]) [www.bankofmontana.com](http://www.bankofmontana.com/) 125 Bank Street, Suite 100 Missoula, MT 59802 NMLS #922126 The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. From: Melissa Bordelon <[email protected]> Sent: Wednesday, January 7, 2026 3:55 PM To: Emilie Johnston <[email protected]> Subject: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation [EXTERNAL - This message was sent from an email outside of Bank of Montana. Please use caution when following links or opening attachments.] Hi Emilie, TraceSecurity would like to provide you with the necessary information to provide a smooth setup of your Qualys virtual scanner appliance ahead of your upcoming Vulnerability Assessment. TheQualys Virtual Scanner Appliance Installation Guide can be found at: [https://tracedownload.s3.amazonaws.com/Qualys/Guides/Qualys_Virtual_Scanner_Appliance_Installation_Guide.pdf.](https://tracedownload.s3.amazonaws.com/Qualys/Guides/Qualys_Virtual_Scanner_Appliance_Installation_Guide.pdf) It includes links to download the distribution package that aligns with your choice of hypervisor software and also provides you with step-by-step instructions to install your new scanner. If you have questions about the installation process after reviewing the documentation or if you are encountering issues, please reach out to Support at [email protected]. I will follow up with the Personalization Code for you to finalize the setup of your virtual scanner appliance. Melissa Bordelon Customer Success Manager [embedded image] d: 225.246.8631
customer-reply (internal)
Jan 12, 2026, 6:37 PM
I have looped in Support to confirm that the scanner is configured properly. Thanks, Melissa Bordelon Customer Success Manager [embedded image] d: 225.246.8631 From: Emilie Johnston <[email protected]> Sent: Monday, January 12, 2026 9:50 AM To: Melissa Bordelon <[email protected]> Cc: Artichoke Consulting <[email protected]> Subject: RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation Hi Melissa, The scanner is updating now, let me know if your team has any issues! Thanks, Emilie EMILIE J. JOHNSTON Chief Operations Officer and Executive Vice President Phone: [406.829.2662](tel:406.829.2662) | Fax: 406.829.2355 [[email protected]](mailto:[email protected]) [www.bankofmontana.com](http://www.bankofmontana.com/) 125 Bank Street, Suite 100 Missoula, MT 59802 NMLS #922126 The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. From: Melissa Bordelon <[email protected]> Sent: Wednesday, January 7, 2026 4:03 PM To: Emilie Johnston <[email protected]> Subject: RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation [EXTERNAL - This message was sent from an email outside of Bank of Montana. Please use caution when following links or opening attachments.] Yes Melissa Bordelon Customer Success Manager [embedded image] d: 225.246.8631 From: Emilie Johnston <[email protected]> Sent: Wednesday, January 7, 2026 5:02 PM To: Melissa Bordelon <[email protected]> Subject: RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation Thanks! This needs to be done by Monday, right? Thanks, Emilie EMILIE J. JOHNSTON Chief Operations Officer and Executive Vice President Phone: [406.829.2662](tel:406.829.2662) | Fax: 406.829.2355 [[email protected]](mailto:[email protected]) [www.bankofmontana.com](http://www.bankofmontana.com/) 125 Bank Street, Suite 100 Missoula, MT 59802 NMLS #922126 The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. From: Melissa Bordelon <[email protected]> Sent: Wednesday, January 7, 2026 3:55 PM To: Emilie Johnston <[email protected]> Subject: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation [EXTERNAL - This message was sent from an email outside of Bank of Montana. Please use caution when following links or opening attachments.] Hi Emilie, TraceSecurity would like to provide you with the necessary information to provide a smooth setup of your Qualys virtual scanner appliance ahead of your upcoming Vulnerability Assessment. TheQualys Virtual Scanner Appliance Installation Guide can be found at: [https://tracedownload.s3.amazonaws.com/Qualys/Guides/Qualys_Virtual_Scanner_Appliance_Installation_Guide.pdf.](https://tracedownload.s3.amazonaws.com/Qualys/Guides/Qualys_Virtual_Scanner_Appliance_Installation_Guide.pdf) It includes links to download the distribution package that aligns with your choice of hypervisor software and also provides you with step-by-step instructions to install your new scanner. If you have questions about the installation process after reviewing the documentation or if you are encountering issues, please reach out to Support at [email protected]. I will follow up with the Personalization Code for you to finalize the setup of your virtual scanner appliance. Melissa Bordelon Customer Success Manager [embedded image] d: 225.246.8631
customer-reply (internal)
Jan 12, 2026, 6:40 PM
Good afternoon! Yes, I can confirm that the Qualys scanner is now online! Thank you for your time and have a great day, Chase LaPrime Customer Support Specialist [embedded image](https://www.tracesecurity.com/) --------------------------------------------------------------- From: Melissa Bordelon <[email protected]> Sent: Monday, January 12, 2026 12:37 PM To: Emilie Johnston <[email protected]> Cc: Artichoke Consulting <[email protected]>; Trace Support <[email protected]> Subject: RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation I have looped in Support to confirm that the scanner is configured properly. Thanks, Melissa Bordelon Customer Success Manager [embedded image] d: 225.246.8631 From: Emilie Johnston <[email protected]> Sent: Monday, January 12, 2026 9:50 AM To: Melissa Bordelon <[email protected]> Cc: Artichoke Consulting <[email protected]> Subject: RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation Hi Melissa, The scanner is updating now, let me know if your team has any issues! Thanks, Emilie EMILIE J. JOHNSTON Chief Operations Officer and Executive Vice President Phone:[406.829.2662](tel:406.829.2662) | Fax:406.829.2355 [[email protected]](mailto:[email protected]) [www.bankofmontana.com](http://www.bankofmontana.com/) 125 Bank Street, Suite 100 Missoula, MT 59802 NMLS #922126 The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. From: Melissa Bordelon <[email protected]> Sent: Wednesday, January 7, 2026 4:03 PM To: Emilie Johnston <[email protected]> Subject: RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation [EXTERNAL - This message was sent from an email outside of Bank of Montana. Please use caution when following links or opening attachments.] Yes Melissa Bordelon Customer Success Manager [embedded image] d: 225.246.8631 From: Emilie Johnston <[email protected]> Sent: Wednesday, January 7, 2026 5:02 PM To: Melissa Bordelon <[email protected]> Subject: RE: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation Thanks! This needs to be done by Monday, right? Thanks, Emilie EMILIE J. JOHNSTON Chief Operations Officer and Executive Vice President Phone:[406.829.2662](tel:406.829.2662) | Fax:406.829.2355 [[email protected]](mailto:[email protected]) [www.bankofmontana.com](http://www.bankofmontana.com/) 125 Bank Street, Suite 100 Missoula, MT 59802 NMLS #922126 The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. From: Melissa Bordelon <[email protected]> Sent: Wednesday, January 7, 2026 3:55 PM To: Emilie Johnston <[email protected]> Subject: TraceSecurity + Bank of Montana - Qualys Virtual Scanner Appliance Installation [EXTERNAL - This message was sent from an email outside of Bank of Montana. Please use caution when following links or opening attachments.] Hi Emilie, TraceSecurity would like to provide you with the necessary information to provide a smooth setup of your Qualys virtual scanner appliance ahead of your upcoming Vulnerability Assessment. TheQualys Virtual Scanner Appliance Installation Guide can be found at: [https://tracedownload.s3.amazonaws.com/Qualys/Guides/Qualys_Virtual_Scanner_Appliance_Installation_Guide.pdf.](https://tracedownload.s3.amazonaws.com/Qualys/Guides/Qualys_Virtual_Scanner_Appliance_Installation_Guide.pdf) It includes links to download the distribution package that aligns with your choice of hypervisor software and also provides you with step-by-step instructions to install your new scanner. If you have questions about the installation process after reviewing the documentation or if you are encountering issues, please reach out to Support at [email protected]. I will follow up with thePersonalization Code for you to finalize the setup of your virtual scanner appliance. Melissa Bordelon Customer Success Manager [embedded image] d: 225.246.8631
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