#36857 Deb's email change

Resolved Created Jan 5, 2026, 6:25 PM Resolved Jan 5, 2026, 6:37 PM

System (internal) Jan 5, 2026, 6:25 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/38202854/convert

Check-in (internal) Jan 5, 2026, 6:25 PM

Hi Peet,

We need to get Deb an Arc email and archive the aurora one in her name. Same permissions etc. just moved properties.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

Artichoke Support - Peet (internal) Jan 5, 2026, 6:31 PM

Just want to make sure I cross t's here.

- [email protected] becomes Deb's login and primary email
- [email protected] stays as an alias

- All Arc groups are removed from [email protected]

- All Aurora groups are added to [email protected]

Sound right?

Thanks.Peet

customer-reply (internal) Jan 5, 2026, 6:33 PM

Backwards. Deb needs access to all Arc accounts.

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, January 5, 2026 11:32 AM
To: Liz Scaggs <[email protected]>
Cc: [email protected]
Subject: Deb's email change (message id: 103395658)

Artichoke Support - Peet (internal) Jan 5, 2026, 6:37 PM

Liz,

In my head that was right ... I promise. Fingers decided to mess up the the cut and paste. 🤦‍♂️

Regardless, done and done.

Cheers.Peet