#36856 OnCue (OnCueSetup.exe) - UAC Authorization Requested

Resolved 2 Normal Created Jan 5, 2026, 6:21 PM Resolved Jan 5, 2026, 6:24 PM

System (internal) Jan 5, 2026, 6:21 PM

Admin Portal Link
https://msp.autoelevate.com/requests/b665bb75-62f5-4d97-9260-2bc8f4c48832

General Information
Company Name: Williams Law Firm, PC
Computer Name: WLF-868CZ44
Logged In User: shea
Privilege Level: Standard User

App Information
Name: OnCue
Description: OnCue
Vendor: OnCue Technology, LLC
Version: 4.4.1053
Path: C:\Users\shea\OneDrive - WLF\Documents\shea\OnCueSetup.exe
File Hash: 80e37f108da9d9a8e6f5cd98c2086b296b4c7120848479b6442975ea55cdaf9a

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Jan 5, 2026, 6:31 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	OnCue: OnCue (C:\Users\shea\OneDrive - WLF\Documents\shea\OnCueSetup.exe) was APPROVED by Peet McKinney for this Company.