← Customer 14024100

#36804 FW: MIP EWS Help

Resolved Created Dec 30, 2025, 10:53 PM Resolved Dec 30, 2025, 10:56 PM
System (internal) Dec 30, 2025, 10:53 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/37783286/convert
Check-in (internal) Dec 30, 2025, 10:53 PM
Hey Peet,

Does this help you at all? I can also request the article she suggests.

Thank you,

Hunter Dutton, CPA

Director of Finance

Human Resource Council

1801 S. Higgins

Missoula, MT 59801

406-728-3710

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From: Vicki Welter <[email protected]>
Date: Tuesday, December 30, 2025 at 2:59 PM
To: Hunter Dutton <[email protected]>
Subject: Re: MIP EWS Help

[EXTERNAL - This message was sent from an email outside of Human Resource Council, District XI. Please use caution when following links or opening attachments.]

Your IT folks will need to stop the IIS server that EWS module is running on for you to close the year in MIP. Also, everyone must be out of MIP and Microix as well after the IIS server has been stopped.

Your IT folks should be familiar with the process for this but if not then let me know and I can send over an article that walks them through this.

Please excuse the typos
Sent from my Verizon, Samsung Galaxy smartphone
---------------------------------------------------------------

From: Hunter Dutton <[email protected]>
Sent: Tuesday, December 30, 2025 1:41:26 PM
To: Vicki Welter <[email protected]>
Subject: MIP EWS Help

Hey Vicki,

I am having trouble closing the year end 6/30/2024 in MIP. I need to close down EWS to do so. I am wondering if you know where I can do this? Or do I need to contact MIP support?

Thank you,

Hunter Dutton, CPA

Director of Finance

Human Resource Council

1801 S. Higgins

Missoula, MT 59801

406-728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.
Artichoke Support - Peet (internal) Dec 30, 2025, 10:56 PM
Hunter,

what that means is you will need to contact the folks that host your MIP and your EWS. They are the only ones that can stop the EWS server to allow you to close out the year

Cheers.Peet