#36799 Close out year MIP
Resolved
Created Dec 30, 2025, 12:27 AM
Resolved Jan 6, 2026, 10:10 PM
System (internal)
Dec 30, 2025, 12:27 AM
Check-in (internal)
Dec 30, 2025, 12:27 AM
Hey Peet, I am wanting to close the Fiscal year ending 6/30/2024 in MIP. I have tried disassembling navigate and making sure everyone is out of the system. I have some notes in the folder if you need them, Ruth suggested you have helped with this in the past. Can you please help me resolve this issue? Thank you, H Hunter Dutton, CPA Director of Finance Human Resource Council 1801 S. Higgins Missoula, MT 59801 406-728-3710 CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Thank you.
Artichoke Support - Peet (internal)
Dec 30, 2025, 9:40 PM
Hunter, Sorry that just wasn't as clear cut as it should be. Let me know if there's anything you find. But like i mentioned on the phone, it comes down to closing/stoping EWS's access to the database so you can close the year. The key being that EWS as a system is logged into your database (in much the same way as a user) and is blocking your ability to close the year end. Cheers.Peet
Ticket Automation (internal)
Jan 6, 2026, 10:10 PM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved
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