← Customer 14024100

#36766 FW: Action required: Buy a subscription to keep using your product

Customer Reply Created Dec 23, 2025, 3:44 PM
System (internal) Dec 23, 2025, 3:44 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/37290542/convert
Check-in (internal) Dec 23, 2025, 3:44 PM
Please let me know if there is anything I need to do with this.

Hope you are doing well and have a wonderful holiday!!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

From: Microsoft <[email protected]>
Date: Tuesday, December 23, 2025 at 6:14 AM
To: Susan Cloninger <[email protected]>
Subject: Action required: Buy a subscription to keep using your product

[EXTERNAL - This message was sent from an email outside of Human Resource Council, District XI. Please use caution when following links or opening attachments.]

[embedded image]

Your trial is ending—buy a subscription to keep using your product

Your trial will be deleted on December 30, 2025. To continue using your products, buy a paid subscription in the Microsoft 365 admin center.

[Purchase a subscription >](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fadmin.microsoft.com%2FAdminPortal%2FHome%3Fref%3Dsubscriptions%26source%3Dtcemail&p=bT0xY2FhNTcwNC03MDFhLTQ1MjktYWZiMi03OWFmNTc0MzQ0ZDAmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD1Ib21l)

If your trial is deleted on December 30, 2025, you’ll no longer have access to the services in the trial or data associated with them. Before then, be sure to save any data associated with the services you used.

Your trial that will be deleted:

Product
Total licenses
Start date

Microsoft 365 Business Premium (Nonprofit Staff Pricing) Trial
25
September 16, 2025

Additional information

-  How to [extend a trial](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fcommerce%2Ftry-or-buy-microsoft-365%3Fview%3Do365-worldwide&p=bT0xY2FhNTcwNC03MDFhLTQ1MjktYWZiMi03OWFmNTc0MzQ0ZDAmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD10cnktb3ItYnV5LW1pY3Jvc29mdC0zNjU%3D).
-  How to [cancel a trial](https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fcommerce%2Fsubscriptions%2Fcancel-your-subscription%3Fview%3Do365-worldwide&p=bT0xY2FhNTcwNC03MDFhLTQ1MjktYWZiMi03OWFmNTc0MzQ0ZDAmcz0wMDAwMDAwMC0wMDAwLTAwMDAtMDAwMC0wMDAwMDAwMDAwMDAmdT1hZW8mbD1jYW5jZWwteW91ci1zdWJzY3JpcHRpb24%3D).

Account information

Organization name: HRCXI

Expiration date: December 30, 2025

Primary Tenant Id: 8ae3a4bb-1c5a-4599-973b-2957d4f45277

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Artichoke Support - Peet (internal) Dec 23, 2025, 8:38 PM
Promise that from everything i see, you're good!

The redline is the trial that they're talking about the green is your actual licensed amount.
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Cheers.Peet
customer-reply (internal) Dec 23, 2025, 10:26 PM
Thanks!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, December 23, 2025 at 1:38 PM
To: Susan Cloninger <[email protected]>
Subject: FW: Action required: Buy a subscription to keep using your product (message id: 103096453)