← Customer 14024100

#36711 1Password

Resolved Created Dec 18, 2025, 3:33 PM Resolved Dec 23, 2025, 8:45 PM
System (internal) Dec 18, 2025, 3:33 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/37052401/convert
Check-in (internal) Dec 18, 2025, 3:33 PM
Hi Peet,

I’m working from home a little bit until the end of the year. Can you remind me how to get rid of the old account on 1Password and replace with the new one? I can easily log into it on my phone and through the web browser but would like to have it on here for easier access.

Let me know, thanks!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710
Artichoke Support - Peet (internal) Dec 23, 2025, 8:45 PM
totally missed this, but it's pretty easy. If you click the 1Pass icon in the menubar, choose settings, Advanced, then Reset 1Password. Then when you start it again, it will be ready for a fresh login. Use your phone's 1password to either shoot the QR code or to get the login info for the current account!
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