#36708 scanning problems

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Good morning! I just got off the phone with Steve with Fisher’s Technology as we have not been able to scan things on our printer to our files. Steve can definitely explain this better than me, so I apologize for my lack of knowledge on the topic of tech, but he thinks it has something to do with a changed password or the IP address. If you’d like me to forward you his email so he can give you more context let me know!

Alexa Iversen, Legal Assistant

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235 E. Pine, P.O. Box 9440

Missoula, MT 59807-9440

(406) 721-4350

[email protected]

Offices in Missoula and Bozeman, Montana

CELEBRATING 50 YEARS: 1973-2023

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Happy New Year’s Eve Peet. Following up on my request to fix our scanner. I do not have access to the OneDrive scans, and I cannot scan to the folder without an error notification. Looking to get this fixed so I can scan stuff in for the guys here. Thanks!

Alexa Iversen, Legal Assistant

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235 E. Pine, P.O. Box 9440

Missoula, MT 59807-9440

(406) 721-4350

[email protected]

Offices in Missoula and Bozeman, Montana

CELEBRATING 50 YEARS: 1973-2023

CONFIDENTIALITY NOTICE: The contents of this e-mail are confidential, may be legally privileged attorney-client communication and are intended only for the use of the person or company named as the recipient herein. If you are not the intended recipient of this e-mail or an authorized person responsible for delivering it to the intended recipient, you are hereby notified that any distribution, copying or dissemination of the information herein is strictly prohibited. If you have received this e-mail in error, please contact us immediately and then delete the e-mail from your computer system.

Ticket #36826 has been merged into this ticket.

            - Original ticket number: #36826.

              - Original ticket subject: Scanner.

              - Merged at: Wed 12-31-25 11:37 AM.

              - Merged by: Artichoke Support - Peet - ID 76414 - Email [email protected].

Alexa,

My appologies I'm not sure what happened here. I think I crossed wires about when worked on this and what was done. The main issue here is that you should have had access to

https://wmslaw.sharepoint.com/sites/wlf-scans/Scans

You should be able to scan normally to any one of the scanning destinations on the scanner and have the scan show up in Sharepoint within a minute or two.

Please let me know if that's not the case, or you have any issues accessin the Sharepoint site above.

Cheers.Peet

Thank you Peet! Appreciate it a bunch! 😊

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, December 31, 2025 12:06 PM
To: Alexa Iversen <[email protected]>
Subject: scanning problems (message id: 102909246)