← Customer 13160449

#36652 QuickBooks for Windows (QBWEnterprise.exe) - UAC Authorization Requested

Resolved 2 Normal Created Dec 9, 2025, 3:02 PM Resolved Dec 10, 2025, 4:23 PM
System (internal) Dec 9, 2025, 3:02 PM
Admin Portal Link
https://msp.autoelevate.com/requests/7c591cfc-ff0f-41a6-889c-23048f6d5909

General Information
Company Name: Williams Law Firm, PC
Computer Name: WLF-F58CZ44
Logged In User: hilde
Privilege Level: Standard User

App Information
Name: QuickBooks for Windows
Description: QuickBooks Application
Vendor: Intuit Inc.
Version: 34.0D R16
Path: C:\Program Files\Intuit\QuickBooks Enterprise Solutions 24.0\QBWEnterprise.exe
File Hash: 3883f1edd6058295451a92216ff7d63ff9f07315cd8bf638912e3e7754ceb96e

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True
Artichoke Support - Peet (internal) Dec 9, 2025, 3:02 PM
0 of 71 Scans Indicate Malware: https://www.virustotal.com/gui/file/3883f1edd6058295451a92216ff7d63ff9f07315cd8bf638912e3e7754ceb96e/detection/f-3883f1edd6058295451a92216ff7d63ff9f07315cd8bf638912e3e7754ceb96e-1759866950
Artichoke Support - Peet (internal) Dec 10, 2025, 3:55 PM
User initiated request again.
Artichoke Support - Peet (internal) Dec 10, 2025, 4:31 PM
Alert notice sent back to workstation. Original source file located, user CANCELED app launch but was informed of approval.