#36467 Elevate UC (elevate-uc.exe) - UAC Authorization Requested

Resolved 2 Normal Created Nov 20, 2025, 9:31 PM Resolved Nov 20, 2025, 9:31 PM

System (internal) Nov 20, 2025, 9:31 PM

Admin Portal Link
https://msp.autoelevate.com/requests/00edde56-b4ca-4605-9f3c-943a8da69035

General Information
Company Name: Williams Law Firm, PC
Computer Name: WLF-SEANXPS
Logged In User: sean
Privilege Level: Standard User

App Information
Name: Elevate UC
Description: Manage your desk phone from your browser: access contacts, initiate calls, transfer calls, and more.
Vendor: Serverdata.net, Inc.
Version: 2.25.87
Path: C:\Users\sean\Downloads\elevate-uc.exe
File Hash: 6b5873bc337cd283710e17b3e76e4c8593897e0fda5648bf5fe62cab2c6066c9

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Nov 20, 2025, 9:31 PM

0 of 58 Scans Indicate Malware: https://www.virustotal.com/gui/file/6b5873bc337cd283710e17b3e76e4c8593897e0fda5648bf5fe62cab2c6066c9/detection/f-6b5873bc337cd283710e17b3e76e4c8593897e0fda5648bf5fe62cab2c6066c9-1763411530

Artichoke Support - Peet (internal) Nov 20, 2025, 9:31 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	Elevate UC: Manage your desk phone from your browser: access contacts, initiate calls, transfer calls, and more. (C:\Users\sean\Downloads\elevate-uc.exe) was APPROVED by Peet McKinney for this Company.