#36466 update restart

Resolved Created Nov 20, 2025, 6:31 PM Resolved Dec 22, 2025, 10:09 PM

System (internal) Nov 20, 2025, 6:31 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/36367300/convert

Check-in (internal) Nov 20, 2025, 6:31 PM

Hi Peet,

I'm trying to finish installing an overdue update but I can't seem to finish it. When I try to update and restart I get a prompt asking for my password. I enter the password and get an error message.

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Nicole Rush

Deputy Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

[email protected]

P: 406.594.7874

[MissoulaPartnership.com](http://t.sidekickopen06.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45wfmJHW2zX3S-7dSBlKW64QWwH56dHHyf73Ls5v02?t=&si=4953426783895552&pi=cdf00da3-80e5-4c2a-9458-b3a727ce1077)

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Artichoke Support - Peet (internal) Nov 20, 2025, 7:01 PM

Nicole,

That's an odd one. It looks like your computer's been up for a couple weeks. Could you restart, then try the update again?

Thanks.Peet

customer-reply (internal) Nov 20, 2025, 7:10 PM

That solved it, thanks

On Nov 20, 2025, at 12:02 PM, Artichoke Support - Peet <[email protected]> wrote: