#36449 Bizhub 300i unable to install

Resolved Created Nov 19, 2025, 3:27 PM Resolved Nov 27, 2025, 12:10 AM

System (internal) Nov 19, 2025, 3:27 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/36335912/convert

Check-in (internal) Nov 19, 2025, 3:27 PM

Hi Peet,

I have been unable to install the Bizhub 300i on Kate’s new computer. Can you please advise? See screenshot.

I have tried all my tricks. Susan (from Kate’s email)

Kate Jerrim Ybarra

Executive Director

Human Resource Council

1801 S. Higgins Ave.

Missoula, MT 59801

406-728-3710

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Artichoke Support - Peet (internal) Nov 19, 2025, 11:14 PM

Susan,

I pushed a neweversion of that Bizub driver (for the 300i) MSC.app. Check for updates and see if after it installs if you can print.

Cheers.Peet

Ticket Automation (internal) Nov 27, 2025, 12:10 AM

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved