#36428 Adobe Download Manager (Reader_en_install (4).exe) - UAC Authorization Requested

Resolved 2 Normal Created Nov 17, 2025, 7:04 PM Resolved Nov 23, 2025, 9:10 PM

System (internal) Nov 17, 2025, 7:04 PM

Admin Portal Link
https://msp.autoelevate.com/requests/96cb53c5-9d87-492d-8b3d-3549385878f8

General Information
Company Name: Williams Law Firm, PC
Computer Name: WLF-BZN-STEPHAN
Logged In User: alexa
Privilege Level: Standard User

App Information
Name: Adobe Download Manager
Description: Adobe Download Manager
Vendor: Adobe Inc
Version: 2.0.0.836s
Path: C:\Users\alexa\Downloads\Reader_en_install (4).exe
File Hash: 34b7c09ef70c640c2a61e2093ad3cc04ba6802646b3dadae3949a37dc77f8802

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Nov 17, 2025, 7:04 PM

0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/34b7c09ef70c640c2a61e2093ad3cc04ba6802646b3dadae3949a37dc77f8802/detection/f-34b7c09ef70c640c2a61e2093ad3cc04ba6802646b3dadae3949a37dc77f8802-1763354043

Artichoke Support - Peet (internal) Nov 24, 2025, 4:40 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Artichoke Support - Peet (internal) Nov 24, 2025, 5:37 PM

Alert notice sent back to workstation. Original source file located, user CANCELED app launch but was informed of approval.

Started	Ended	Hours	Notes
—	—	0.00h	Adobe Download Manager: Adobe Download Manager (C:\Users\alexa\Downloads\Reader_en_install (4).exe) was APPROVED by Peet McKinney for this Company.