#36426 Trial Director - Hilde's laptop

Resolved 2 Normal Created Nov 17, 2025, 4:26 PM Resolved Nov 24, 2025, 6:10 PM

System (internal) Nov 17, 2025, 4:26 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/36283994/convert

Check-in (internal) Nov 17, 2025, 4:26 PM

Good morning, Peet

When I logged in to my laptop – it performed some type of update and trial director was no longer on the laptop. I downloaded the program again to it but forgot that it would need your approval. sorry.

Hilde

Hilde Creek, CP

Paralegal

Williams Law Firm, PC

235 East Pine, PO Box 9440

Missoula, MT 59807

406-721-4350

406-721-6037 (fax)

CONFIDENTIALITY NOTICE: The contents of this e-mail are confidential, may be legally privileged attorney-client communication and are intended only for the use of the person or company named as the recipient herein. If you are not the intended recipient of this e-mail or an authorized person responsible for delivering it to the intended recipient, you are hereby notified that any distribution, copying or dissemination of the information herein is strictly prohibited. If you have received this e-mail in error, please contact us immediately and then delete the e-mail from your computer system.

Artichoke Support - Peet (internal) Nov 17, 2025, 5:22 PM

You should be all set to run it again.

Thanks.peet

Ticket Automation (internal) Nov 24, 2025, 6:10 PM

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved