#36392 Can not open attachment

Resolved Created Nov 13, 2025, 7:22 PM Resolved Nov 17, 2025, 6:50 PM

System (internal) Nov 13, 2025, 7:22 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/36219004/convert

Check-in (internal) Nov 13, 2025, 7:22 PM

Hi Peet,

Not sure what is going on here but I can not open this attachment in QB. I took it out and then tried to re-upload the attachment and it still gives me the same error? I can open it just fine outside of QB.

This is in Farran Residential II under DML 24031-016M vendor attachments.

Please advise.

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

customer-reply (internal) Nov 13, 2025, 7:26 PM

Well scratch that. It is letting me view it now; no idea what the issue was.

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Liz Scaggs
Sent: Thursday, November 13, 2025 12:22 PM
To: Artichoke Support - Peet <[email protected]>
Cc: Mark Wallingford <[email protected]>
Subject: Can not open attachment

Hi Peet,

Not sure what is going on here but I can not open this attachment in QB. I took it out and then tried to re-upload the attachment and it still gives me the same error? I can open it just fine outside of QB.

This is in Farran Residential II under DML 24031-016M vendor attachments.

Please advise.

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

Artichoke Support - Peet (internal) Nov 17, 2025, 6:50 PM

No content