#36214 MX3071 Printer

Customer Reply 2 Normal Created Oct 27, 2025, 5:05 PM

System (internal) Oct 27, 2025, 5:05 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/35825084/convert

Check-in (internal) Oct 27, 2025, 5:05 PM

Good morning Peet,

We are having trouble printing to the MX3071 & MX3071-Color printer. I get the Printix pop when I send a job to the MX3071, but the printer doesn’t print. Mark is having the same problem. Please let me know how we can fix this.

Thank you!

customer-reply (internal) Oct 27, 2025, 6:06 PM

Other folks are having the same issue.

Relatedly, Grace doesn’t appear to have the Printix client. Please let me know how I can fix that as well.

From: Artichoke Consulting <[email protected]>
Sent: Monday, October 27, 2025 11:06 AM
To: Shea Mann <[email protected]>
Subject: Thanks, we got your information: MX3071 Printer (message id: 100886858)

System (internal) Oct 27, 2025, 8:32 PM

Ticket split to [36219](/tickets/100896551)