#36142 Authentification notification

Created from Lead: https://artichoke.shield.syncromsp.com/leads/35614476/convert

Hi Peet,

I got a request to authenticate at about 3:00 this morning. Would you suggest I change my password?

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

Nevermind! I was locked out of stuff. I have changed my password. Can you try to see what the heck happened here? I am so careful, it is confusing to me.

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From: Artichoke Consulting <[email protected]>
Date: Friday, October 17, 2025 at 8:14 AM
To: Susan Cloninger <[email protected]>
Subject: Thanks, we got your information: Authentification notification (message id: 100541023)

This one was an interesting exercise. It's a non-issue and everything worked as expected. Your charter went down last night around 3:17. The WAN failed over to your CenturyLink (65.102.121.217) and since your computer was logged in and checking email (or any of the other bits it authenticates with 365) it saw the change as something that needed to be MFA'd, and you got a push notification for MFA in the middle of the night.

Cheers.Peet

Thanks for letting me know! I had changed my password already any way.

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From: Artichoke Support - Peet <[email protected]>
Date: Friday, October 17, 2025 at 10:22 AM
To: Susan Cloninger <[email protected]>
Subject: Authentification notification (message id: 100541023)

NP and that's always a safe response. Just wanted to make sure you know the root cause and that it was normal/safe.

cheers.Peet

Appreciate your help!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From: Artichoke Support - Peet <[email protected]>
Date: Friday, October 17, 2025 at 10:43 AM
To: Susan Cloninger <[email protected]>
Subject: Authentification notification (message id: 100541023)