#36059 Please leave Windows 10 computers on, awake, and plugged in.

Resolved 2 Normal Created Oct 10, 2025, 5:10 PM Resolved Oct 21, 2025, 6:10 AM

Artichoke Support - Peet (internal) Oct 10, 2025, 5:10 PM

Liz,

Could you please make sure to have the following computers left powered on, plugged in, awake (it's okay if the screen sleeps), and online?

FRP-MARKW
FRP-ANDREW
FRP-LIZTOP

I'll ping you when they've all recieved the Windows 11 upgrade.

Thanks.Peet

customer-reply (internal) Oct 10, 2025, 8:39 PM

Hi Peet, I can try. Mine is on Mark is in Boise. I will forward this to Mark and Andrew and have them follow up with you.

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Friday, October 10, 2025 11:10 AM
To: Liz Scaggs <[email protected]>
Subject: Please leave Windows 10 computers on, awake, and plugged in. (message id: 100312297)

customer-reply (internal) Oct 10, 2025, 8:54 PM

Hi Mark/Andrew,

Can you please coordinate with Peet to get your computers up to date (see below).

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Friday, October 10, 2025 11:10 AM
To: Liz Scaggs <[email protected]>
Subject: Please leave Windows 10 computers on, awake, and plugged in. (message id: 100312297)

Artichoke Support - Peet (internal) Oct 13, 2025, 2:35 PM

Looks like only Marks computer was offline this weekend. Please make sure it stays plugged in, powered on and connectedt to the Internet.

Cheers.Peet

customer-reply (internal) Oct 13, 2025, 3:41 PM

Ok, feel free to do the update this morning.

Thanks,

Mark

Mark Wallingford

Chief Financial Officer

406-541-9000

[embedded image](https://www.farranco.com/)

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, October 13, 2025 8:36 AM
To: Liz Scaggs <[email protected]>
Cc: Mark Wallingford <[email protected]>; Andrew Johnson <[email protected]>
Subject: Please leave Windows 10 computers on, awake, and plugged in. (message id: 100312297)

Artichoke Support - Peet (internal) Oct 14, 2025, 6:04 AM

All,

Your devices are up to date.

Thanks.Peet

Ticket Automation (internal) Oct 21, 2025, 6:10 AM

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved