Invoice #2893
Date: Jun 15, 2022
Due: Jun 25, 2022
Paid
| Item | Qty | Price | Total |
|---|---|---|---|
| Ticket Work: Artichoke Support - Peet Mon 10-11-21 Work with Mark on security configuration. Describe current security policies and configurations. | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 10-19-21 Ticket # 19716, Subject Automatic updates for Adobe - Troubleshoot adobe Acrobat Pro updates for Gwen. Uninstall and reinstall Adobe Creative Cloud Desktop. Ensure auto Updates are enabled for Adobe Acrobat DC/ | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 01-27-22 # 20516, Subject PASSWORDs - Work with Jennifer on account setup and 1password configuration and use. | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 02-03-22 Ticket # 20583, Subject WLF\Stephanie F:\drive access - ensure Stephanie has access to F:\ Drive. | 0.5 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 02-03-22 Ticket # 20576, Subject New Employee - Law Clerk - Create Mats Jonsson's account, license M365 and store password in 1Password. | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 03-02-22 Subject BZN switch swap. - Build instructions and plan for Nick to swap switches in BZN. Adopt and configure new Unifi switch. | 2 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 03-28-22 Ticket # 20987, Subject Printers- Troubleshoot Print Server Spooler crashing. Remove unused printer drivers. Ensure every driver is fully registered by reinstalling those without registered Inf Paths. Ensure printers are properly shared. Ensure that BZN and MSO VPN subnets exist in respective AD Site. | 1.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 03-28-22 Ticket # 20990, Subject Susan VPN - I've checked for failed VPN authentication from any WLF users, and there are none. Susan looks to reconnected for the last hour. And connected to the server for the last 50 minutes. | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 03-30-22 Ticket # 21004, Subject Gwen is having printer issues as well.- Troubleshoot Gwen's LaserJet 712. Recreate the printer with HP Universal Driver. | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 04-07-22 Ticket # 20962, Subject New laptop - Research and order XPS 9250 for Jesse | 1.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Ticket # 21126, Subject My Computer and Keyboard - Troubleshoot keyboard and Zoom issues for Susan. Research upgraded hardware for her XPS. | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 03-30-22 Ticket # 20987, Subject PrintersTroubleshoot Kiara's printer settings discover 'stuck' settings blocking printer driver updates. Clear registry of corrupt settings | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 03-30-22 Ticket # 20987, Subject Printers - Completely reconfigure all printers on WLF-MSO and rebuild GPO configurations for printer deployments. Migrate all printers to Universal drivers to allow for auto configuration by GPO. | 4.5 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 04-28-22 Ticket # 21126, Subject My Computer and Keyboard - Troubleshoot Susan's zoom and low-resource audio issue. Apply all Dell driver updates as well as completely removing and reinstalling zoom and removing as many unnecessary apps as possible. Memory and storage upgrade on order | 1.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 05-04-22 07:30 AM - 8:45AM Clone Susan's XP to new 1TB SSD. Swap SSD's, Install 32GB memory kit. from Ticket # 21126, Subject My Computer and Keyboard | 1.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 05-12-22 Ticket # 20962, Subject New laptop; Update and configure XPS 15 9520 for Jesse | 2 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 05-18-22 Ticket # 21333, Subject New computer remote server set up- Setup Jesse new VPN 2FA, ensure your Microsoft Authenticator backup is enabled and ensure your OneDrive was enabled and backing up | 1 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue Ticket # 21373, Subject Computer crisis - Troubleshoot Bluetooth failure on Susan XPS. Relay solution: https://artichoke.link/XPS-Bluetooth | 0.5 | $100.00 | — |
| XPS 15 9520 - 15.6" FHD+, 16GB 2x8GB DDR5 4800MHz, i5-12500H | 1 | $1,600.00 | — |
| 32GB KIT (2x16GB) DDR4 SODIMM | 1 | $115.00 | — |
| Sabrent 1TB Rocket NVMe PCIe M.2 2280 | 1 | $130.00 | — |
| Shipping for Jesse's Computer. | 1 | $25.00 | — |
| Subtotal | $3,920.00 | ||
| Total | $3,920.00 | ||