Invoice #2659
Date: Apr 1, 2021
Due: Apr 11, 2021
Paid
| Item | Qty | Price | Total |
|---|---|---|---|
| Ticket Work: Artichoke Support - Peet Tue 01-05-21- Build [email protected]. License and attache to correct resources in M365. Save password is in 1Password. from Ticket # 7024, Subject New employee (again)! | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 01-14-21 - Troubleshoot failed closet UPS. Tyler bypassed failed device. Research a fail open UPS and recommend WLF order: https://www.amazon.com/APC-SmartConnect-Interactive-Uninterruptible-SMC1000C/dp/B078D6KZ98/ref=sr_1_2?dchild=1&keywords=SMC1000C&qid=1610654332&sr=8-2 from Ticket # 7673, Subject RE: Office - buzzing sound | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Fri 01-15-21 - Disabled Dannelle. And convert to shared mailbox. Ensure [email protected] has access and forward to [email protected]. Added Kaylie with the same permissions as Dannelle, Ensured that Kaylie is on Wlf Mail, save password is in 1Password. Stress the importance of disabling accounts when employees leave and the need for as much information as possible for new accounts to be provisioned correctly. from Ticket # 7682, Subject New Employee - Kaylie Hegel | 1 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 01-18-21 - research errors enabling dictation in word for Mark. Request further information about the error. Provide instructions on taking screen shots directly within Windows. Provide directions for logging out of word, clearing any saved credentials for office365 and signing back in. from Ticket # 7638, Subject Office | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 01-18-21 - Work with Nick on troubleshooting access to WLF-BZN and WLF-HV03. Forcable reboot WLF-HV03 and monitor boot progress. Ensure all VMs are online. from Ticket # 7845, Subject Bozeman F: drive | 1.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 01-26-21 Clean up random groups made by Danelle. Ensure no email is lost by forwarding to the proper address. Request that group email changes are sent to me to ensure nothing is created and used by a single individual. Ticket # 8023, Subject Question | 1.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 01-27-21 Work with Kiara to ensure that Daily Mail group email was built purposefully and works as expected. from Ticket # 8249, Subject Mail | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 01-28-21- Detail computers that need to be replaced moving forward. Provided a detailed breakdown of costs and replacement options. from Ticket # 8762, Subject Computers | 1 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 02-03-21 - Troubleshoot requirements for Maggie. Build Maggie's account, [email protected]. Her Password is in 1password. from Ticket # 8264, Subject Fwd: Runner Account | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 02-16-21 - Work with Deb on issue with her computer creating temporary profile. Edit profile stored in registry and ensure that Deb connects to her exiting profile when logging in. from Ticket # 9434, Subject Amanda Darrow | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 03-03-21 Work with Tyler on troubleshooting Blue Screen crashes on his laptop. Narrow to video issues, update all video drivers. Cheers.Peet from Ticket # 8024, Subject Blue Screen | 0.5 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 03-04-21- provide feedback on General Contracting management software Bluebeam Reveu for Mark Ticket # 10370, Subject Fwd: Bluebeam Revu | 0.5 | $100.00 | — |
| Artichoke Support - Peet Mon 03-07-21 - Unpack and setup all monitors. Setup and migrate 6 new Optiplex Micros. Ensure that every account is migrated. Log in and configure all accounts with current credentials in 1Password. Deliver Misty and BZN Optiplex micros as well as both new XPS. | 5.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Wed 03-10-21 04:25 PM - 5:10PM Replace the fans in Susan's XPS laptop. Cheers.Peet from Ticket # 9509, Subject Fwd: Hard drive grinding noise | 0.5 | $100.00 | — |
| Artichoke Support - Peet Mon 03-28-21 - Deploy upgraded OptiPlex 9020 for WLF-FileClerk and WLF-JENNIFER. migrate WLF\Jennifer and WLF\FileClerk from existing machines. Deploy WLF-Misty and Migrate WLF\Misty to new Optiplex-Micro. Rearrange all displays to create the most logical usage. Install and configure new USB-C Hub monitors for Hannah. Relocate Hanna's monitors to Accounting. Install sounbars on 8 workstations. Collect and relocate all old hardware to front office. | 5.5 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 03-29-21 - Work with Hanna on any issues logging into her new laptop and setup. from Ticket # 11563, Subject Microsoft Activation | 0.5 | $100.00 | — |
| Subtotal | $2,175.00 | ||
| Total | $2,175.00 | ||