Invoice #2658
Date: Apr 1, 2021
Due: Apr 11, 2021
Paid
| Item | Qty | Price | Total |
|---|---|---|---|
| Ticket Work: Peet McKinney Wed 08-12-20 Work with Hilde and Mark to create [email protected]. Explain the possible configurations for shared mailboxes. and provide documentation links for connecting to and working with shared mailboxes. Ensure that the correct individuals have access and send-as rights Ticket # 5873, Subject WLF - Courts Contact Email address | 0.75 | $100.00 | — |
| Ticket Work: Peet McKinney Tue 09-08-20 Build accounts with limited information for Kiara Schafer and Alexus Johnson. Ensure accounts have no extraneous access. from Ticket # 6019, Subject New Employee @ WLF | 0.5 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 09-08-20 Reconfigure accounts for to match provided information about rolls and access. from Ticket # 6019, Subject New Employee @ WLF | 0.5 | $100.00 | — |
| Ticket Work: Peet McKinney Fri 09-11-20 11:15 AM - 11:30AM Ensure Q drive mapping policy is applied to user Kiara. from Ticket # 6054, Subject We need the Q drive on Kiara's Computer please | 0.25 | $100.00 | — |
| Ticket Work: Peet McKinney Tue 09-22-20 Troubleshoot errors on WLF-Time. Restart server and stress the need to move away from the current server. WLF-Time is complete deprecated and needs to be turned off/disabled. Offer HomeBase as a possible replacement. from Ticket # 6125, Subject Timeclock | 0.5 | $100.00 | — |
| Ticket Work: Peet McKinney Tue 09-22-20 Provision Kiara for WLFMAIL from Ticket # 6126, Subject WLFMAIL | 0.25 | $100.00 | — |
| Ticket Work: Peet McKinney Wed 08-05-20 Disable Shelbi's account. Force logout all M365 logins, remove licensing and convert account to shared mailbox. Give full privileges with Dannelle. Ticket # 5865, Subject WLF - Shelbi's email address | 0.5 | $100.00 | — |
| Ticket Work: Peet McKinney Mon 08-10-20 : Troubleshoot email and fingerprint reader issues on marks computer. Reinstall office and set the update path for office to the slowest possible. Clear TPM and leave instructions fro Mark to reset his fingerprint reader. from Ticket # 5888, Subject FW: Email glitch and thumb reader | 1.25 | $100.00 | — |
| Ticket Work: Peet McKinney Tue 09-22-20 01:20 PM - Work with Nikohl and Alexus to reconfigure scanning in BZN. Remove insecure host-based file transfer software. and configure scanner to automatically push scans directly to the server via the one-touch buttons in the Send section of the scanner. This scans directly to F:\Scans\%USERNAME% from Ticket # 6122, Subject Linking scanner to user account | 2 | $100.00 | — |
| Ticket Work: Peet McKinney Wed 09-23-20 - Configure Alexus email to receive WLF-ALL from Ticket # 6136, Subject Alexus | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 09-24-20 - Disable access and licensing on M365 as well as convert mailbox to a shared mailbox Thanks.Peet from Ticket # 6142, Subject Nikhol Mitchell | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 09-29-20 - Seach for missing Grav folder for Gwen to restore if necessary. from Ticket # 6160, Subject FW: Lost file from Server Grav Emailing: 200730 grav Ltr to Murphy | 0.5 | $100.00 | — |
| Ticket Work: Peet McKinney Wed 10-07-20 Troublshoot printing issues on Firm. Restart the VM. Thanks.Peet from Ticket # 6191, Subject printer | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 12-21-20 05:26 AM - 6:11AM Research computing products to home base for Hilde. from Ticket # 6533, Subject Time Clock | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 10-26-20 -Troubleshoot print failures. Restart print server from Ticket # 6286, Subject Printers | 0.5 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 11-09-20 - Clear temporary items from Deb's machine to free up space. Cheers.Peet from Ticket # 6412, Subject C Drive | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 11-10-20 - Research and report on modern time keeping solutions for Mark and Hilde. from Ticket # 6298, Subject Time Clock - primary server | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 11-12-20 - Work with Peter to re-setup his Microsoft Authenticator Token for Kerio Control VPN. Troubleshot missing account. Reset 2FA on his VPN account and resend instructions for setup. from Ticket # 5157, Subject Fwd: Remote access to the server | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 11-12-20 - Troubleshoot print server failure. Discover MUS services running on print server. Delete MUS service. Delete MUS database. Printing should remain stable. Thanks.Peet from Ticket # 6445, Subject FW: Printers | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Fri 11-13-20 - Troubleshoot non-booting laptop for Peter. Booted to a recover command prompt and used escrowed BitLocker recovery key to unlock drive. Microsoft's built in volume repair tool on boot volume and after repairing issues, the computer booted. Update the hardware BIOS and drivers with Dell Update and ran DiskCleanup to remove some temporary items and free space. from Ticket # 5157, Subject Fwd: Remote access to the server | 2.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 11-24-20 Troublshoot issues with Printer 552. Turn off and unplug the printer. The imaging/server components of the actual printer were not working correctly and needed a full reset. from Ticket # 6488, Subject Printer 552 | 0.75 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 12-21-20 - Onsite- power off, and remove power from WLF-Mark to reset TPM module for fingerprint reader and Outlook login. from Ticket # 6516, Subject Mark's computer | 0.5 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Mon 12-21-20 - Create [email protected]. from Ticket # 6529, Subject New Employee | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 12-22-20 - Disable [email protected] from Ticket # 6529, Subject New Employee | 0.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 12-24-20 - Help Tyler get logged into and using Trial laptop for while his XPS is repaired. Ticket # 6752, Subject Bitlocker Login still required | 0.5 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Tue 12-29-20 - Troubleshoot login issues on WLF-Time. cleared the registry of all cached profiles and manually attached the existing profile to the WLF\wlfadmin user with a profile migration utility. from Ticket # 6938, Subject Clock Link | 2.25 | $100.00 | — |
| Ticket Work: Artichoke Support - Peet Thu 12-31-20 - Troubleshoot TPM and booting issue with Tyler's XPS. Replace top case with on containing built in fingerprint reader. from Ticket # 6752, Subject Bitlocker Login still required | 3.25 | $100.00 | — |
| Subtotal | $2,200.00 | ||
| Total | $2,200.00 | ||