← Customer 13117602

Invoice #3406

Date: Sep 24, 2024 Due: Oct 4, 2024 Paid
Item Qty Price Total
Ticket Work: Artichoke Support - Peet Mon 01-29-24 Build out basic structure of Teams Phones for Bank. Create and license Auto Attendant and Call Queue. Test call flow and work out number porting plan. from Ticket # 25247, Subject FW: MS Teams phones notes/thought 4.75 $120.00
Ticket Work: Artichoke Support - Peet Wed 02-07-24 Port in all bank owned numbers besides 14067286906 and 14068292662. from Ticket # 25247, Subject FW: MS Teams phones notes/thoughts 1 $120.00
Ticket Work: Artichoke Support - Peet Fri 02-16-24 Port 14067286906 and 14068292662. from Ticket # 25247, Subject FW: MS Teams phones notes/thoughts 1 $120.00
Ticket Work: Artichoke Support - Peet Tue 02-20-24 Work with Em to ensure call flows and general voicemail works as expected and correct recordings are attached to auto attendants, call queues, and voicemail. from Ticket # 25247, Subject FW: MS Teams phones notes/thoughts 4 $120.00
Ticket Work: Artichoke Support - Peet Thu 02-22-24 Setup phones for cutover. Ensure the phones can be logged into and that they are on the correct VLAN. from Ticket # 25247, Subject FW: MS Teams phones notes/thoughts 4.5 $120.00
Ticket Work: Artichoke Support - Peet Mon 02-26-24 Checkup on phone updates and add final ported numbers to primary Auto Attendant from Ticket # 25247, Subject FW: MS Teams phones notes/thoughts 1 $120.00
Ticket Work: Artichoke Support - Peet Thu 05-30-24 Research automatically adding Teams phones to their own VLAN/Subnet. Build VOICE_VLAN and Deploy DHCP option 132 to automatically migrate phones to it. Troubleshoot phone connectivity issues with PFSense router. Ensure all phones always online on VOICE_VLAN from Ticket # 27849, Subject 2 calls have dropped so far this morning 2.75 $120.00
Subtotal $2,280.00
Total $2,280.00